Mail Room Receptionist

Overview

Provide front‑desk and mail services, greeting guests, handling post and admin tasks.

Key Responsibilities

• post delivery
• spreadsheet management
• ppe booking
• pass issuance
• security follow-up
• customer service

Tasks

-Delivery of the post to the reception of Lingley Mere -Ensure the area is kept immaculate and tidy at all times. -Book taxis for staff and visitors as required from the approved site suppliers. -Completion of the daily activity spreadsheets and shift checklists to promote the running of an efficient service. -Deal with PPE, pool car and dispensation bookings. -Administer ingoing and outgoing post for the United Utilities customer -Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have. -Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times. -Take ownership in ensuring security processes and follow ups are adhered to including ensuring un-returned passes are chased. -Ensure that all absences are managed so that the area is never left unattended during operational hours. -Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors. -Sorting incoming and outgoing post and ensure items are collected and dispatched in a timely manner -Contribution to and use of the Customer Service team noticeboard at all times.

Requirements

• guest registration
• host notification
• face recognition
• local info
• travel updates

What You Bring

-Efficient guest registration and host notification with the ability to remember guest names and faces. -Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables.

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms