AM Host/Hostess

Overview

Assist guests, greet, seat, take orders, handle POS, support servers and maintain cleanliness.

Key Responsibilities

• guest seating
• pos transactions
• order entry
• cash handling
• room service
• sanitation

Tasks

-Greets and seats all guests in a courteous and friendly manner. -Responds to guests needs and provides the highest level of quality service. -Effectively operates micros operating system and cash register. -Completes all required side work, and takes initiative to jump in wherever necessary. -Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Brand, local, state and federal regulations. -Assists other associates as needed to meet guest’s needs. -Attends all required department and hotel meetings and adheres to CSM attendance policy. -Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room. -Accurately and quickly takes, enters orders when needed, and communicates guest orders to servers according to standards. -Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures. -Produces required volume of work by planning, organizing and prioritizing work duties. -This may include taking orders, ringing orders, bringing room service deliveries to rooms, assisting with servers side work, bussing and wiping down tables, and restocking. -Primary responsibly include greeting guests, seating guests, answering phone calls, finishing guest transactions at POS station, and assisting servers, room service servers, and bartenders when needed to ensure a high level of guest satisfaction. -Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all guest checks. -Follow all CSM/Brand procedures for guest/associate incidents. -Completes all required paperwork accurately and in a timely manner. -Works as a team player and actively contributes to the success of the restaurant/bar experience.

Requirements

• emergency procedures
• local knowledge

What You Bring

-Knowledgeable of hotel emergency procedures. -Is knowledgeable regarding the hotel and local area.

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About Csm Corporation

-It designs, renovates and manages commercial, retail, multi-family and lodging properties. -Its portfolio spans millions of square feet—covering hotels, apartment communities, offices and retail spaces. -Typical projects include development of hotels under Marriott, Hilton and Hyatt brands, mixed‑use complexes and residential communities. -It combines entrepreneurial roots with an award‑winning track record in design, development and customer service. -CSM’s leadership team comprises experts in engineering, revenue management, lodging operations and sales. -Standing out for its integrated approach, the firm handles acquisition, development, leasing and long‑term asset management under one roof.

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