Houseperson - Radisson Cedar Rapids

Oci Hospitality

The Role

Overview

Hotel housekeeping and laundry staff maintaining cleanliness and guest service.

Key Responsibilities

  • laundry operations
  • equipment handling
  • linen stocking
  • chemical management
  • guest service
  • supply delivery

Tasks

-Conduct work-related functions in a professional manner -Performs all tasks and functions related to laundry and linen care -Operates commercial laundry and cleaning equipment -Maintains appropriately stocked linen and storage rooms -Handles chemicals and cleaning supplies with care and in accordance with standards -Meets all cleanliness and time requirement standards established for cleaning various areas of the hotel -Provides exceptional guest service and responds promptly to guest inquiries and concerns -Provides support to the housekeeping department by delivering linens, toiletries, and other supplies as needed and replenishes supplies in public areas -Assists team members and other departments as needed to contribute to operational efficiency -Assists with preparing rooms for cleaning upon guest departures and with deep cleaning projects

Requirements

  • communication
  • stress management
  • organization
  • detail
  • maintenance

What You Bring

-Strong interpersonal and communication skills -Ability to handle stressful situations with poise and professionalism -Strong organizational skills and attention to detail -Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains

The Company

About Oci Hospitality

-Founded with a passion for delivering exceptional hospitality experiences, OCI Hospitality has grown into a trusted leader in the sector. -Specializes in the development, management, and operation of both residential and commercial properties, particularly in hospitality. -With a focus on long-term partnerships, OCI Hospitality is known for its innovative approach to managing properties and creating value. -Has a history of transforming underperforming properties into successful, thriving venues, driving profitability through strategic improvements. -Typical projects range from luxury hotels to high-end residential complexes, with an emphasis on sustainability and high-quality service. -OCI Hospitality stands out for its ability to seamlessly blend operations across multiple hospitality niches, creating versatile and adaptable spaces.

Sector Specialisms

Hotel Management

Hotel Ownership

Hotel Development

Renovation and Construction

Revenue Management

Sales and Marketing

Digital Campaigns

Operational Management

Business and Consumer Marketing

Cost and Revenue Controls

Guest Experience Management

Sustainable Practices

Local Market Expertise

Property Management

Brand Transition Management