Leasing Specialist

Overview

Assist leasing office, lease apartments, manage resident relations, ensure compliance.

Key Responsibilities

• lease recertification
• maintenance mgmt
• vacancy marketing
• program compliance
• report preparation
• move‑in inspection

Tasks

-Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents for the tax credit units. Must meet required deadlines for processing required paperwork for all recertifications. -Answer the telephone and convert prospect calls to appointments for a tour. -Work assigned hours as required and requested, which may include an occasional evening or a weekend day to meet prospective applicants in order to meet occupancy goals. -Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. -Greet prospects, qualify their needs and wants, tour prospective residents and present features and benefits of the community. Complete guest card and invite the prospect to lease an apartment. Ask them to complete and application and leave a deposit. -Report accidents and emergency situations to the Community Manager immediately. -Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed. -Adhere to all appropriate Company accounting directives. -Collect rents and handle delinquent accounts in a timely and efficient manner -Ensure that residents are provided with a clean, safe and well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model). -Work effectively with staff, residents, applicants and visitors. -Coordinate all marketing of vacant units including required social media postings -Perform clerical functions, data entry, organizing all filing, other tasks as needed. -Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate. -Receive and assist with processing residents’ service requests. -Prepare all reports as required and directed and meet required deadlines. -Perform move-in inspections and generate applicable work orders as required. -Adhere to all Company personnel directives as per the manual of policies and procedures.

Requirements

• yardi
• lihtc
• accounting
• high school
• leasing
• bilingual

What You Bring

-Certifications COS, TCS desired or willing to obtain. -Business Professional with excellent business judgment to handle day-to-day matters. -Yardi, Boston Poston or other property management software experience preferred. -Strong interpersonal communication skills. -Able to work independently as well as support a team. -Prior customer service experience helpful to interact with residents, visitors, team members. -Excellent organizational and time management skills to meet required deadlines. -Resourceful; problem solving skills with ability to resolve resident, prospective resident, personnel, vendor issues, that may include confidential financial qualifying issues for residency. -Strong oral and written communication skills. -Ability to keep accurate, organized files and records. -Excellent customer service skills to interact with all employees, residents, visitors, local authorities/housing agencies. -Bilingual (Spanish, other) helpful. -Math aptitude; understanding of debits, credits, basic accounting. -Experience in Low Income Tax Credit (LIHTC), HUD-Section 8, HOME RD or other compliance programs including Fair Housing compliance needed.? -Data entry skills to enter data into system programs. -Minimum High School diploma/GED equivalent required. Some college helpful. -Physical attendance at assigned work location during scheduled hours is essential. -2+ years’ prior apartment leasing experience preferred. -Adaptable – able to multi-task and change projects as required.

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Benefits

-40 hours per week -Park Square Apartments located at 10 Manhattan Square Drive, Rochester, NY 14607.

About Conifer Realty

-Founded with a vision to provide high-quality, affordable housing and mixed-use developments. -Develops, finances, owns, and operates residential and commercial properties across the country. -A key player in urban revitalization and the creation of sustainable, vibrant communities. -Experienced in multifamily housing projects, with a focus on enhancing community living. -Specializes in tax-credit financing, bringing innovative funding solutions to housing projects. -Continues to grow through strategic partnerships and a commitment to long-term property management.

Sector Specialisms