Resident Lettings Executive

Overview

Sell and lease student accommodation, handling leads remotely to achieve full occupancy.

Key Responsibilities

• social media
• lead follow-up
• brand awareness
• viewings setup
• enquiry management
• remote booking

Tasks

-Create referral and rebooking opportunities through strong relationships with our students, and utilisation of social media such as TikTok, Instagram, WeChat and Red. -Follow up all enquiries and leads with a view to securing lettings for the accommodation. -Spread Vita Student’s brand awareness. -Set up viewings with our residence-based teams around the UK. -Deal with enquiries by phone, email and by instant messaging platforms such as WeChat and WhatsApp. -Facilitate bookings remotely for students based in the UK and overseas from our Head Office.

Requirements

• bilingual
• cultural awareness
• target-driven
• global customers
• residential experience
• emotional intelligence

What You Bring

-Bi-lingual / multi-lingual skills are highly desirable. -Familiarity of working across a variety of cultures, languages, and varying time zones. -A strong sense of ownership, emotional intelligence, and a determination to turn challenges into results. -A target-driven sales or promotions professional with a proven ability to outperform goals and thrive in a fast-paced, results-focused environment. -Enthusiasm, a flexible approach to working, and a willingness to go the extra mile when required. -Be resilient and persistent — not discouraged by rejection or difficult conversations. -An enthusiastic individual with experience reaching global customers. -Previous residential / lettings experience would be desirable. -Be driven and focused, and self-motivated to process a high number of calls and emails, providing exceptional service along the way. -An excellent listener and all-round brilliant communicator. -Have a high standard of English (written and oral). -A personable character and the ability to build relationships quickly over the phone and face to face. -Emotional intelligence — able to read tone, context, and non-verbal cues to guide conversations and decisions.

People Also Searched For

Benefits

-Volume of secured lettings.

About Vita Group

-Committed to delivering innovative and reliable engineering solutions. -Strong presence across multiple sectors, providing end-to-end services from planning to execution. -Specializes in large-scale infrastructure and industrial projects, serving both private and public sectors. -Diverse portfolio includes complex projects in energy, transport, and utilities. -Reputation for quality and safety in delivering large, intricate projects on time and within budget.

Sector Specialisms

Visa Sponsorship

-no right to work sponsorship is offered; applicants requiring sponsorship will not progress.

Security Clearance

-employment offers are subject to pre‑employment checks including dbs checks.