Operations Audit Support

Overview

Provides technical support and compliance auditing for multifamily property management.

Key Responsibilities

• regulatory compliance
• ticketing support
• issue investigation
• technical assistance
• process improvement
• lease review

Tasks

-Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations. -Reviewing, troubleshooting and supporting end users and admin support via our ticketing system -Investigate discrepancies and issues found within the files. -Field requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectations -Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptions -Review lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage) -Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements.

Requirements

• yieldstar
• realpage
• yardi
• property management
• troubleshooting
• attention to detail

What You Bring

-1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) is REQUIRED -Please apply ONLY if you live or can relocate WITHIN 30 MINUTES of the corporate office** -Strong technical, analytical, communication and customer service skills required -Exhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understanding -Ability to manage multiple tasks with exceptional attention to detail -Property management, multifamily housing experience REQUIRED

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Benefits

-Career Growth opportunities and tuition reimbursement -Apartment discounts, if eligible -Competitive pay -Medical, dental, accident and critical illness, eligible just after 60 days of employment -Group & supplemental life insurance policy options. $25,000 FREE basic life insurance -Employee referral program -Vacation & sick time increases with length of service. Plus 7 1/2 company holidays, eligible for holiday pay immediately!

About Adara Communities

-Specializes in creating thriving, community-centric residential and commercial spaces. -Focuses on innovative designs and sustainable community living. -Portfolio includes residential developments, multi-family homes, and mixed-use commercial properties. -Emphasizes community engagement and long-term investment in quality living spaces. -Transforms neighborhoods through thoughtful development strategies and high-quality construction. -Projects range from urban residential complexes to suburban commercial hubs. -Delivers tailored, people-focused solutions for every development phase, from concept to completion.

Sector Specialisms