Sr. Maintenance Supervisor - The Eden and Orion

Overview

Supervises maintenance staff, vendors, and repairs for large multifamily property.

Key Responsibilities

• work orders
• preventative maintenance
• vendor management
• budgeting
• inspections
• inventory control

Tasks

-Delegate and complete resident work orders in a timely manner -Manages the completion of all work orders generated from resident requests for service, as well as ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements. -Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. -Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual. -Managing outside vendors and following up on warranties by email and phone -Prepares the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections. -Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. -Supervising up to 5 employees -Maintains and orders adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines. -Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. -Oversees the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work. -Develop standards for the cleanliness and overall appearance of the property -Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance. -Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced. Ensures team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. -Assist with developing the budget for regular repair and maintenance and capital expense

Requirements

• maintenance
• carpentry
• hot water
• roofing
• yardi
• customer service

What You Bring

-Vast maintenance management experience in multifamily housing -High level of professionalism in both manner and dress -Knowledge of Hot Water Heater repair and maintenance, carpentry required. Background on different types of roofing materials shingle to BUR Membrane and EPDM highly preferred -Knowledge of hot water repair and maintenance highly desired -Proficient in MS Office Suite required, property management software (Yardi/One Site) highly desired -Basic carpentry knowledge required -Proficient in MS Office Suite and property management software (Yardi/One Site) -Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment -Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

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Benefits

-Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. -Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. -Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. -Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). -For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. -Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. -Charitable giving program and benefits. -Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. -6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). -Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. -Employee Assistance Program. -401(k) with Company Match up to 6% of pay after 6 months of service.

About Greystar

-Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse. -Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs. -Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania. -Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction. -Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator. -With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.

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