Assistant Community Manager Sign On Bonus Included

Description

• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Walks property daily to ensure common areas are in good condition
• Meets with and responds to resident concerns, requests, and complaints
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Performs annual or more frequent inspection of units and follow ups
• Represent Investment Property Group in a positive and professional manner at all times
• Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines
• Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Markets vacant units in accordance with approved marketing plan
• Oversees the application process for new move-ins and at each recertification within established regulatory guidelines

Requirements

• Hands-on experience with Yardi and CRM is preferred but not required
• Experience with rent collection and delinquency management
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Ability to handle complaints and ensure community standards are upheld
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Knowledge of Section 8 floating vouchers
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• 1+ years’ experience as an assistant manager at a conventional multifamily community of 100+ units
• Strong computer skills
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Strong communication skills and works well as a team
• Exceptional time management and problem-solving skills
• Must have a valid driver's license
• Bilingual in Spanish and English is preferred
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• (url removed)

Benefits

• Sign On Bonus: Sign-on bonus of $1,000 paid out after you have successfully completed 90 days of employment. *Sign-on bonus is subject to all applicable tax reporting and withholding requirements*
• Employee Referral Program
• Base Salary: $25.00 - $29.00 hourly, depending on qualifications, education, and prior experience
• Accrued 4-weeks of paid time off (PTO)
• Awesome Company Culture!
• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• Bonus: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria*
• 401k with company match

Training + Development

Interview process

Visa Sponsorship

Security clearance