ITS Systems Manager

Overview

Manage & optimize large-scale ITS, oversee subcontractors, ensure performance & security.

Key Responsibilities

• incident management
• performance tuning
• system architecture
• system monitoring
• subcontractor management
• team mentoring

Tasks

-Drive incident management and response processes to meet contractual SLAs, conducting post-mortems to identify root causes and prevent future occurrences. -Implement performance tuning and optimization strategies to enhance system efficiency and reliability. -Lead cross-functional teams to identify system requirements and improvements, architecture rationalization, establish roadmaps, and execute on high-impact projects. -Mentor and guide the team members, fostering a collaborative and continuous learning environment. -Architect and implement advanced systems solutions that align with strategic, organizational goals and customer needs -Develop and enforce best practices for system design, monitoring, and maintenance, ensuring robust documentation and compliance with industry standards. -Close management of the subcontractors that are in charge of the maintenance and operational availability of the Traffic Control and Monitoring systems.

Requirements

• container orchestration
• devops
• ci/cd
• itil
• video management
• bachelor's

What You Bring

-Proven ability to manage cross-functional teams (internal and subcontractors) and communicate complex technical concepts to non-technical stakeholders. -Relevant certifications in the IT Management Systems domain -Good knowledge in container orchestration tools for Information Systems Architecture -Minimum of 10 years’ experience preferably in the Transportation systems space with a proven track record in leading the maintenance and enhancement of large-scale IT systems, ideally in the Middle East region -Expertise with Video Management, Network Management Systems and Advanced Traffic Management Systems. -Experience with DevOps practices and CI/CD pipelines -A proactive and adaptable approach to managing change in a fast-paced environment. -Strong understanding of networking concepts, security protocols, and system architecture. -Excellent communication skills, with the ability to articulate technical concepts to diverse audiences. -Exceptional problem-solving skills with an analytical mindset. -Experience with tools and scripts to improve operational efficiency. -Expertise in system monitoring tools and incident response platforms. -Familiarity with ITIL or similar frameworks for service management -Bachelor's degree in Computer Science or similar -Strong leadership abilities, with a focus on building and nurturing high-performing teams. -Strong understanding of relational and NoSQL databases, including performance tuning and query optimization.

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About Egis

-Evolved from transport infrastructure roots into a global engineering powerhouse. -Typical projects span airport management, metro systems, highway operations, smart city networks, and signaling schemes. -Delivers end‑to‑end services: architecture, engineering, construction, and operations. -Among its standout ventures: managing 17 airports worldwide and operating advanced drone‑detection systems in airspace.

Sector Specialisms