IT Helpdesk Intern- Spring 2026

Overview

Assist firm staff with hardware/software issues, offering on‑site & remote IT support.

Key Responsibilities

• documentation
• customer support
• system knowledge
• issue logging
• tech support

Tasks

-Review and maintain documentation and knowledge base. -Provide excellent customer service support (both on-site and remote) to Firm associates for basic hardware and software issues. -Acquire and maintain knowledge of Firm systems and support policies and procedures. -Record all actions, communications, and resolutions for issues being investigated in appropriate systems.

Requirements

• teamwork
• us authorized
• help desk
• communication
• windows
• it degree

What You Bring

-Ability to work independently and collaboratively in a team environment. -Must be legally authorized to work in the United States on a full-time basis upon hire. Wipfli will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status). -Prior experience with computer systems or help desk support is a plus. -Strong organizational and communication skills. -Familiarity with Windows OS and Microsoft Office Suite. -Currently pursuing a degree in Information Technology, Computer Science, or Networking (Sophomore or Junior preferred).

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About Wipfli

-Focus on driving growth and efficiency in healthcare, financial services, and manufacturing. -Consultants and advisors provide tailored solutions with deep industry knowledge. -Notable for its ability to help organizations with complex financial reporting, compliance, and operational challenges. -Consistently recognized for high-quality results and long-term client relationships. -Optimize strategies, technology, and people for sustainable success.

Sector Specialisms

Visa Sponsorship

-candidates must be authorized to work in the u.s. and will not be considered if they require visa sponsorship now or in the future.