Cashier - VOX Cinemas

Overview

Deliver friendly ticketing and F&B service, handling transactions and guest enquiries.

Key Responsibilities

• pos transactions
• ticket sales
• upselling
• queue management
• record keeping
• customer service

Tasks

To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience. -Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience. -Support colleagues and other departments during peak times, special events, and promotions. -Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions. -Monitor customer flow and provide assistance to avoid queues or delays. -Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times. -Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times. -Handle cash, card, and digital transactions accurately using the POS system. -Greet customers warmly and create a friendly, welcoming environment. -Upsell tickets, combo deals, and retail items to maximize revenue. -Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks. -Follow all company policies regarding hygiene, health, safety, and data security. -Maintain accurate records of transactions, refunds, and reports as required. -Coordinate with cinema operations and F&B teams to ensure smooth service and guest satisfaction.

Requirements

• hygiene
• uniform
• 1 year
• f&b
• communication
• customer service

What You Bring

-Adherence to hygiene, grooming, and uniform standards at all times. -Minimum 1 year of experience in F&B or hospitality; cinema or restaurant experience preferred. -Strong communication and customer service skills, with a friendly and professional attitude. -Ability to work under pressure in a fast-paced, guest-facing environment.

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Benefits

-Work in a friendly environment, where everyone shares positive vibes and excited about our future. -Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model. -Flexible to work shifts, including evenings, weekends, and public holidays.

About Majid Al Futtaim

-Created from a vision to redefine shopping and leisure in the Middle East, this group evolved from a single founder's idea into a cross-continental leader. -It drives growth through major retail and community hubs like shopping malls, hotels, and mixed-use developments. -Features exclusive franchises and key projects such as Carrefour hypermarkets, VOX cinemas, Ski Dubai, iFly Dubai, and the iconic Mall of the Emirates. -Operates a leisure division that introduces unique attractions like indoor skiing, skydiving, waterparks, and flagship stores for LEGO and American Girl. -Known for impressive achievements, including the region's largest indoor ski floor, the first corporate green sukuk in the Middle East, and a multi-screen IMAX and 4DX cinema flagship.

Sector Specialisms