Utilities Coordinator

Overview

Manage utility contracts, billing, and stakeholder relations for GSA properties.

Key Responsibilities

• stakeholder liaison
• contract management
• budget forecasting
• utility management
• customer service

Tasks

You will liaise closely with utility providers, brokers, suppliers and internal colleagues from multiple departments. - Buying and selling of annual leave You will be expected to attend the office once a week and as and when the business requires for Team meetings. You will assist with managing compliant supply contracts and their delivery of utility services to communal areas and offices across the Group network. This role is vital for delivering accurate budgets, forecasting and service charges and achieving value for money for our business and customer. You will provide an effective and efficient service supporting the management of utilities, delivering specialist support and excellent customer service.

Requirements

• customer service
• analytical
• ms word
• ms excel
• invoice processing
• contract documentation

What You Bring

You will have great customer service experience and work methodically, with a high degree of accuracy and attention to detail. You will have strong analytical, written and verbal communication skills, with a strong ability to plan, manage workload and high personal organisation skills. You will have good understanding of contract documentation and management. You will have strong commercial and business awareness, and excellent stakeholder communication skills. You will need to be competent with using MS office, especially MS Word and Excel. You will be able to work with a range of stakeholders, collaborating across teams and services to deliver an enhanced service. You will have experience of checking, validating and processing invoices for payments

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Benefits

- Trust based flexible working and a Confidential Employee Assistance Programme (EAP). We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. - Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more! Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. - 25 days annual holiday entitlement - A defined contribution pension scheme. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. Salary - £25,000 to 31,300 per annum - depending on skills and experience. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Working hours - Full Time - Two days paid volunteering leave per year Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

About Greensquareaccord

-Born in April 2021 from the union of two storied housing groups—Accord (1511 origins) and GreenSquare (1866)—to become a stronger force in affordable homes. -Delivers nearly 500 new homes a year since merger. -With an operating surplus of £51.7 million and surplus before tax of £3.9 million. -Delivers tailored care, financial advice and coaching to support residents in independent living. -Owns GreenSquare Estates for open-space maintenance on new developments, and LoCaL Homes and Indesign teams building low-carbon homes via off-site manufacturing. -Pioneered UK’s first virtually plastic-free housing scheme—using non-plastic kitchens, windows and materials. -Supports community causes via its Community Impact Fund, awarding grants to dozens of local projects annually.

Sector Specialisms

Security Clearance

-dbs check required for successful candidates.