Information Technology Analyst

Overview

Provide local and regional IT helpdesk support, install equipment, and maintain systems.

Key Responsibilities

• helpdesk support
• application installation
• data maintenance
• office moves
• regional travel
• equipment installation

Tasks

-Provide support on our corporate IT Helpdesk -Install and support enterprise applications -Perform data maintenance and data archiving -Assist with office moves/expansions -Travel (driving) to other offices within the region as needed -Install new printers/copiers/plotters and other office equipment

Requirements

• windows 10
• office 365
• active directory
• windows server
• associate degree
• customer service

What You Bring

-A self-starter that can work with minimal supervision; highly organized -Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience -Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental -Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR -Ability to understand Windows 10 and configure and troubleshoot PC level problems -High aptitude and willingness to learn new technologies -Ability to understand basic Windows Active Directory; user accounts and security groups -Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions -Strong communication, written, and customer service skills

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Benefits

-Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options. -Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources. -Professional Development: Tuition reimbursement and extensive internal training programs. -Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays. -Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses. -Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.

About Kimley-Horn

-Specializing in innovative solutions across diverse sectors, from transportation to energy and water. -Known for delivering complex, large-scale projects, with a focus on sustainable and efficient designs. -The company has worked on iconic infrastructure, from airports to bridges, and urban redevelopment projects. -Its team combines technical expertise with a deep commitment to customer satisfaction and project success. -The firm’s commitment to innovation and adaptability makes it a leader in a rapidly evolving industry.

Sector Specialisms