Associate, Ancillary Services (Asset Management)

Overview

Drive ancillary services to boost revenue and efficiency for affordable housing assets.

Key Responsibilities

• vendor management
• utility procurement
• data dashboards
• generative ai
• trend monitoring
• stakeholder reporting

Tasks

-Assist with vendor management through RFP support, diligence, contract tracking, SLA monitoring, and ongoing performance reviews. -Develop light marketing materials, resident communications, and incentive guidance to drive awareness and adoption of ancillary programs. -Focus on utility and procurement opportunities, including utilities monitoring, rebates and incentive programs, solar, preferred vendors and pricing, and PMC compliance. -Support ancillary initiatives end-to-end, including scoping opportunities, building business cases, coordinating implementations, and measuring outcomes. -Analyze performance by maintaining models and dashboards to track KPIs (adoption, NOI impact, payback/IRR, resident satisfaction) and recommending course corrections. -Leverage generative AI tools to accelerate data analysis, vendor and contract review, and creation of draft memos, dashboards, resident communications, and presentations. -Monitor trends in proptech, connectivity, EV/solar, amenities, and resident services to inform the ancillary pipeline and pilot roadmap. -Identify and roll out new value-generating initiatives across the stabilized portfolio that grow ancillary income, reduce expenses, and improve operational efficiency. -Prepare clear memos, dashboards, and presentations for internal stakeholders and investors, and present findings and recommendations. -Collaborate with Operations, Asset Management, Development, Construction, and Finance to ensure smooth rollout, data integrity, and feedback loops from the field.

Requirements

• yardi
• sql
• tableau
• power bi
• excel
• generative ai

What You Bring

-Nice to have: familiarity with Yardi/RealPage or similar; basic SQL/Tableau/Power BI; experience with vendor contracts or RFPs; interest in ESG/utility optimization. -Comfort experimenting with generative AI tools (e.g., ChatGPT, Copilot) to boost efficiency in analysis, reporting, and daily workflows. -Strong analytical toolkit: Excel (pivots/lookup/index-match), comfort with large datasets, and disciplined financial modeling. -Bachelor’s degree in business, finance, urban planning, real estate, or a related field. -Clear, concise communication – written and verbal – with the ability to tailor insights for different audiences. -Highly organized, detail-oriented, and able to juggle multiple projects and deadlines. -3-4 years of experience in CRE, affordable housing, asset management, financial analysis, or a related field.

People Also Searched For

Benefits

-Full medical, dental, and vision coverage for you and your dependents -Performance-based bonuses -401(k) plan with employer matching and immediate vesting -Paid parental leave -Life and disability insurance -Generous PTO, holidays, and sick time

About Lincoln Avenue Communities

-As a subsidiary of Lincoln Avenue Capital, it broke ground on over 3,167 units in a single year and ranks top‑10 among US affordable housing developers. -Its work spans new construction, tax‑credit renovations, and workforce housing—from senior complexes to family apartments. -Notable projects include the $35 M historic rehab of Tivoli Place in New Orleans and transit‑oriented mixed‑income builds in Riverdale, MD. -Operations span 26–28 states, with a portfolio exceeding 150 properties. -Financed through LIHTCs, tax‑exempt bonds, and public–private partnerships with banks and housing authorities. -Standout facts: first use of Historic Tax Credits in Louisiana, net‑zero certified Illinois senior housing, and solar‑equipped Arizona community.

Sector Specialisms