Assistant Community Manager Apartment Community

Overview

Assist Community Manager with leasing, resident relations, rent collection, and upkeep.

Key Responsibilities

• process improvement
• unit inspections
• leasing management
• rent collections
• property walks
• regulatory compliance

Tasks

-Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property -Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders -Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action -Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience. -Represent Investment Property Group in a positive and professional manner at all times -Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections -Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action -Meet with and respond to resident concerns, requests, and complaints -Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently -Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary

Requirements

• yardi
• crm
• driver's license
• assistant manager
• rent collection
• customer service

What You Bring

-Experience with rent collection and delinquency management -Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic -Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members -Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement -Exceptional time management and problem-solving skills -Must have a valid driver's license -Experience with Yardi and CRM is preferred but not required -Marketing and sales skills to promote vacant units and maintain high occupancy rates -1+ years' experience as an assistant manager at a multifamily community of 100+ units -Strong verbal and written communication skills to interact with tenants, contractors, and local authorities

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Benefits

-Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience -Accrued 4-weeks of paid time off (PTO) -Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more -Employee Referral Program. -Bonus: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria* -401k with company match

About Investment Property Group (Ipg)

-Founded with a vision to revolutionize the real estate investment landscape. -A leading player in residential, commercial, and mixed-use property investments. -Their diverse portfolio spans across multiple property types, catering to various market segments. -Specializes in developing, managing, and enhancing real estate assets for long-term value. -Notable for executing high-quality projects that meet evolving market needs. -Operates in several regions, focusing on sustainable growth and strategic market expansion. -Committed to delivering innovative, flexible solutions to real estate challenges. -Focused on creating value through smart investments and active property management. -Recognized for its adaptability and capacity to navigate economic shifts in real estate.

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