Customer Service Assistant

Beloform Craft

The Role

Overview

Assist customers, handle inquiries, support internal teams, ensure professional communication.

Key Responsibilities

  • customer support
  • client interaction
  • feedback relay
  • request processing
  • record keeping
  • professional communication

Tasks

-Assist customers by responding to inquiries and providing clear, accurate information. -Ensure every client interaction reflects the company’s values and service standards. -Support internal departments by relaying customer feedback and helping resolve issues promptly. -Process customer requests and maintain detailed records. -Contribute to a collaborative team environment focused on quality and efficiency. -Maintain a high level of professionalism in all communications.

Requirements

  • multitasking
  • problem-solving
  • computer skills
  • communication
  • fast-paced
  • organizational

What You Bring

-Ability to multitask and manage time effectively. -Problem-solving mindset with a customer-first approach. -Basic computer proficiency and ability to learn new systems. -Strong communication and interpersonal skills. -Comfortable working in a dynamic, fast-paced environment. -Excellent organizational abilities and attention to detail.

Benefits

-Supportive and collaborative work environment. -Full-time position with long-term stability. -Opportunities for professional growth and career advancement. -Skill-building and training resources. -Competitive yearly salary of $46,000–$49,000.

The Company

About Beloform Craft

-Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship. -BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions. -Typical projects range from large-scale commercial builds to complex residential and transport infrastructure. -The company thrives in providing specialized services across sectors such as energy, transport, and industrial development. -Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project. -Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.

Sector Specialisms

Arts and Crafts