Customer Support Solutions Engineer-1

Overview

Support grid automation solutions, design, audit, and coach regional teams for after‑sales projects.

Key Responsibilities

• solution design
• cyber security
• design audits
• system architecture
• proof of concept
• coaching

Tasks

-Design of solutions for Substation control, Protection and Monitoring for innovative projects, identification of the conformity of standard solutions with customer requirements, and of the possible specific developments and customization of SA product portfolio -Engineering and maintenance tools, Cyber Security solutions and services -Audit the project basic and detailed design from regional teams on critical projects at global or regional level, audit of architectures, data bases, validation plans, -Define engineering strategy, for the design of the system architecture regarding interfaces with the primary equipment, communication with IEDs and SCADA, arrangement and setting of the physical and logical communication network, redundancies of all the critical features, optimization of system functions for protection, control, maintenance, data modeling. -Design of demonstrators (Proof of Concept) for qualification purpose, promotion, or within the execution of customer projects -Coaching and expertise development of the regional teams so that they can deliver innovative projects fitting with customer expectations. -Site investigations, lead of taskforces on strategic projects -Consolidation of application libraries with customer use cases and design templates to be shared with GA (Grid Automation) Sales, Tendering, Operations, and GA (Grid Automation) partners in the regions. They will include architectures with corresponding use cases, templates of design documents, data base templates for electrical and graphical data, …

Requirements

• power system
• ds agile
• iec61850
• cybersecurity
• bachelor's
• english

What You Bring

-Good knowledge of Power System and Substation Control. -Distributed and digital control system DS Agile, including C264 BCU, AView HMI, ethernet switches, RTU platforms iBox, D20, D25, D400, G500… -Very strong experience of leading technical project execution in grid automation portfolios -Willingness and ability to travel 25% of the time. -Differentiate GA (Grid Automation) offer and bring the most attractive offering to customer needs in term of total cost of ownership, flexibility (adaptability to electrical network operations and maintenance), performances, and life cycle management. -Applications of electrical network management. -Must be able to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and the ability to maintain a good working relationship with all co-workers, stakeholders, and clients. -The legal right to work in KSA without company sponsorship or time restriction. -Familiarity with product Quality metrics, MTBF, FMEA/HAZOP, cybersecurity, and functional safety. -English (written/spoken) mandatory for the position. -Good knowledge of Protection Applications for Transmission, Generation, and Industry segments. -Excellent written/oral communication and interpersonal skills, customer focused. -Strong analytical skills with ability to identify and explain critical issues. -Strong experience with computer technology, protection and control system design, validation, commissioning, cyber security, communication protocols as IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet -Bachelor’s degree from an accredited university or college and/or equivalent knowledge/experience in Electrical Engineering

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About Ge Vernova

-Traces roots back to Edison and Alstom, merging power, renewable, digital & financial wings. -Headquartered in Cambridge, MA, crafts large-scale gas turbines, SMRs, wind turbines, hydro and grid tech to fuel economies. -On the nuclear front, advancing small modular reactors (like BWRX‑300) in partnership with utilities and supporting semiconductor projects. -Wind prowess spans onshore, offshore and blade making—with key sites like Dogger Bank offshore and blade plants in Spain. -Electrification arm tackles grid stability: HVDC, transformers, storage, conversion, plus GridOS software powering smarter infrastructure. -Weaves finance and consulting through energy-infrastructure investments, funding solar farms to pipelines via GE Energy Financial Services.

Sector Specialisms

Visa Sponsorship

-candidate must have legal right to work in ksa without company sponsorship.