Builder / Handyman

Overview

Handyman/property maintenance engineer handling repairs and tenant relations

Key Responsibilities

• viewings
• customer service
• move‑ins
• inspections
• maintenance
• key handover

Tasks

-Conduct professional and friendly property viewings for prospective new tenants. -Be the face of Rent In Kent, delivering an outstanding customer-facing service to all tenants and handling queries with professionalism and empathy. -Assist the lettings team with the tenant move-in and move-out process, including key handovers and property inspections. -Act as our primary "on-the-ground" contact, working in close daily coordination with company Directors and our offshore administrative/lettings teams to ensure a seamless service. -Conduct a wide range of reactive and planned maintenance, including basic plumbing (e.g., fixing leaks, changing taps), basic carpentry (e.g., hanging doors, fitting locks), painting & decorating, patch plastering, and other general repairs.

Requirements

• tech savvy
• customer service
• handyman
• plumbing
• carpentry
• uk licence

What You Bring

-Collaborative & Tech-Savvy: You are a great team player, comfortable using apps (like WhatsApp, email, and job management software) to coordinate daily with our offshore teams and directors. -Exceptional Customer-Facing Skills: This is a front-line role and a key requirement. You must be an excellent communicator, genuinely enjoy helping people, and be able to build a positive rapport with tenants. -Local: You are based in or around Kent and are happy to travel across the region. -Multi-skilled: You have proven experience as a Handyman or in a multi-trade role, with good skills in decorating, basic plumbing, and basic carpentry. -Diagnose faults and demonstrate excellent problem-solving skills to find creative, efficient, and lasting solutions. -Fully Equipped: You must have your own reliable van or suitable vehicle AND a comprehensive set of professional tools, including those for common carpentry and plumbing jobs. -An Elite Problem-Solver: We need someone who doesn't just spot problems, but finds creative, efficient, and lasting solutions. You must have a proactive, "can-do" attitude and the ability to think independently. -Organised: You are able to manage a varied workload, switching between a maintenance job and a scheduled tenant viewing. -Travel between our properties in Kent (Maidstone, Ashford, Ramsgate etc.) and SE London. -Licensed: You must hold a full, valid UK driving licence.

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Benefits

-A Supportive Team: Join a dynamic, modern business that values your contribution and treats you as a key part of the team, working directly with the company owners. -Mileage Allowance: We pay a mileage allowance for all your business travel. -Career Growth: This is a key role in a "hyper-growth" company. For the right person, there is a genuine opportunity to progress and help build our in-house team. -Excellent Salary: A stable, monthly salary of £3,000 (£36,000 per year).

About The Kushman Group

-Source undervalued homes, strip them to shell, and relaunch them as bright family homes, co-living HMOs, or holiday lets. -Scope spans long-term family rentals, professional HMOs, holiday lets, construction, development, maintenance, and full portfolio management. -Stand out by keeping bill handling and maintenance in-house, ensuring seamless tenant experiences and hassle-free landlord services. -Typical projects include full-scale HMO conversions, bespoke family homes, and chic holiday rental properties. -Retain ownership of every property they manage, eschewing third-party landlord models, and offer investors hands-free investment vehicles. -Based in Holborn with projects across seven cities, building a reputation for end-to-end delivery under one roof.

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