Leasing Professional

Description

• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
• Assists with resident retention by providing ongoing customer service to residents post-move-in
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
• Prepare daily and weekly reports as needed
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
• Be the on-site Tour Guide, showing future residents’ needs, showing them around your community’s amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
• Complete outbound new lead follow-up to prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
• Process work orders, package collection, and assist with day-to-day operation of the property and resident satisfaction

Requirements

• Able to multitask and meet deadlines in a timely manner
• Must be able to walk the property, which includes climbing stairs.
• Willing to work a flexible schedule, including weekends and holidays.
• High School diploma or equivalent.
• May be required to lift up to 25 pounds without assistance.
• Excellent verbal and written communication skills
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
• Knowledge of Yardi or other industry software preferred
• Have a strong working knowledge of the market and competitive set
• One or more years’ experience in property management, sales, or customer service.
• Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.).

Benefits

• Employer Paid Life/AD&D
• Pet Insurance
• Employee Assistance Program
• Employee Rewards and Recognition
• Tuition Reimbursement($2,000/year)
• Paid Holidays and Time Off (3+ weeks)
• Voluntary Life/AD&D
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Parental Leave (4 weeks)
• Short Term Disability
• Legal/ID Theft Protection
• Accident Plan
• Critical Illness Plan
• Long Term Disability
• Hospital Indemnity Plan
• Rent Discount (30%)
• Employee Referral Bonus

Training + Development

Interview process

Visa Sponsorship

Security clearance