First Nations Support Officer

Overview

Supports Aboriginal/Torres Strait Islander staff, promotes culturally safe workplace and provides counselling and community liaison.

Key Responsibilities

• cultural support
• community engagement
• admin management
• stakeholder relations
• program development
• employee support

Tasks

-Supporting project staff to improve their culturally sensitive practices. -Participating, developing and providing prevention and community activities/events as required. -Preparing brief and concise notes as required, for follow up and action. -Providing support to and sharing expertise with other staff, program participants and subcontractor employees. -Supporting project teams and subcontractors to set up employees for success. -Communicating with the participants/employees to explore barriers, identify possible solutions and collaborate with relevant site team members to achieve a resolution. -Performing administrative and office management tasks as required. -Developing and maintaining effective relationships with support services, community organisations, cultural groups and government agencies and refer participants based on their needs and circumstances. -Participating in staff meetings, supervision, training and team planning workshops. -Developing and maintaining effective relationships with participants to understand their personal circumstances and being able to support the client to meet their learning goals and needs. -Providing culturally appropriate yarning/counselling, referrals and support service information and support to employees. -Contributing to the development, implementation and evaluation of the Spark Indigenous programs. -Contributing to and promoting the implementation of culturally safe spaces across the project for Aboriginal/Torres Strait Islander employees -Facilitating family support initiatives and family inclusive practice if and where required. -Taking part in shared employee management in consultation with P&C.

Requirements

• certificate iii
• indigenous
• stakeholder engagement
• time management
• social worker
• community worker

What You Bring

-Have a Certificate III in Community Services and / or experience in working with Indigenous people in a counselling service -Strong stakeholder engagement ethic, attention to detail, time management, and high level of administration skills -Previous experience as a Social Worker, Community Worker, will be highly advantageous -Strong culture charter -Proven ability to build rapport quickly and establish relationships and networks to deliver a variety of support activities to employees -Current and detailed knowledge of indigenous issues, trends and practices and the ability to analyse their impact on current employees

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Benefits

-Ongoing career support and development opportunities -Competitive salary -Reward and recognition program -Flexible working arrangements -Quarterly social events -Generous parental leave

About Spark North East Link Tunnels D&C

-Focuses on the construction of key transport infrastructure, specifically tunnels for Melbourne's North East Link. -Part of a major project aiming to improve the city’s road network and reduce traffic congestion. -Brings together cutting-edge design and construction practices to ensure efficient, safe, and sustainable tunnel construction. -Typically involves large-scale civil engineering and tunneling projects with a focus on urban infrastructure. -The North East Link Tunnels project is one of the most ambitious infrastructure developments in the region. -Leverages modern technology and industry expertise to play a pivotal role in shaping Melbourne's transport future.

Sector Specialisms