Administrative Assistant

Overview

Part‑time admin assistant handling emails, scheduling, invoicing, and office tasks

Key Responsibilities

• inventory management
• invoice generation
• lead tracking
• payment monitoring
• social media
• schedule management

Tasks

-Inventory Management: Monitor supply levels and place orders to avoid shortages. -Manage Scheduling Conflicts: Resolve any conflicts or changes in scheduling, ensuring customer satisfaction and efficient use of resources. -Coordinate with Vendors: Communicate with vendors for orders, resolve issues, and maintain positive relationships. -Monitor Engagement: Track social media interactions and respond to comments or messages to maintain an active online presence. -Answer Phones: Handle incoming phone calls, directing them to appropriate departments or individuals and taking messages when necessary. -Generate Invoices: Create and send invoices to clients, ensuring accuracy and timely delivery. -Assist with Various Tasks: Perform other administrative tasks as required, including document preparation, file management, and supporting daily operations. -Organize Inbox: Prioritize and categorize emails to ensure timely follow-up and efficient management of communications. -Confidentiality - Handle sensitive information with discretion. Team Collaboration - Work well with colleagues and support various departments. -Customer Service - Provide excellent service to clients and handle inquiries with a friendly attitude. -Handle Leads: Respond to and manage leads generated from advertisements, providing information and follow-up as needed. -Customer Assistance: Provide information and assistance to callers, resolving inquiries and issues effectively. -Manage Reputation: Monitor and manage the company’s online reputation through review responses and engagement. -Track Conversion: Monitor the progress of ad leads and report on effectiveness and conversion rates. -Time Management - Prioritize tasks and manage scheduling effectively. -Review Management -Respond to Reviews: Address customer reviews on various platforms, providing timely and professional responses to feedback. -Post Content: Manage and post content on company social media platforms, including updates, promotions, and engaging posts. -Assist with Appointments: Help customers schedule appointments and services, coordinating with internal staff to confirm availability. -Resource Allocation: Ensure that team members have the necessary resources and information to perform their tasks effectively. -Procure Supplies: Pick up and restock office supplies as needed, ensuring the office is well-equipped. -Monitor Payments: Track accounts receivable, follow up on overdue payments, and assist with reconciling accounts. -Monitor Prices: Keep track of vendor prices and evaluate cost-effectiveness to ensure competitive pricing. -Attention to Detail - Ensure accuracy in data entry and document preparation. -Assist Team Members: Provide support to employees by helping with administrative tasks, coordinating schedules, and resolving any office-related issues. -Respond to Emails: Address incoming emails promptly, providing responses to customer inquiries, internal requests, and general correspondence.

Requirements

• office software
• problem solving
• communication
• adaptability
• organization

What You Bring

-Technical Proficiency - Skilled in office software (e.g., Microsoft Office, Google Workspace) and office equipment. -Problem-Solving - Address and resolve administrative issues efficiently. -Communication Skills - Communicate clearly and professionally in writing and verbally. -Adaptability - Adjust to changing priorities and learn new tools quickly. -Organizational Skills - Manage multiple tasks and maintain organized filing systems.

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Benefits

-Office Supplies -Opportunity for advancement

About The Brothers That Just Do Gutters

-Specializes exclusively in seamless gutter systems, gutter guards, cleaning, repairs and custom installations. -Operates via a growing franchise network across the U.S., with local owners delivering community‑centered service. -Typical projects range from custom seamless residential gutters to commercial and exterior water‑management solutions. -Stands out for its ‘Reinventing Contractor Service™’ mantra, using tech, training, and transparency to elevate standards. -Launched 'Gutters for Good', a national initiative installing free systems for veterans and underserved homeowners. -Recognized as a Certified Great Place To Work®, reflecting a strong culture backed by employee feedback.

Sector Specialisms