

A multifaceted real estate investment, development, and management firm focused on residential properties.
The President of Property Management provides executive leadership for the organization’s residential portfolio, including multifamily, senior living, and build-to-rent properties. This role is responsible for driving operational efficiency, tenant satisfaction, and financial performance across all communities. The President oversees VPs of Property Management, VP of Marketing, and VP Maintenance. They set companywide standards for residential management and ensure that all properties operate in alignment with the company’s brand, mission, and growth strategy.
Oversee day-to-day operations of all residential communities through VPs, RPMs, and property managers.
Oversee resident retention strategies, reputation management, and community engagement efforts.
Drive performance metrics including occupancy, rent growth, collections, and expense control.
Partner with executive leadership on market expansion, asset acquisitions, and long-term planning.
Set vision and direction for property operations, resident experience, and revenue growth.
Lead, coach, and develop a high-performing team of VPs.
Ensure consistent execution of property upgrades, renovations, and preventative maintenance programs.
Foster a culture of accountability, service, and continuous improvement.
Oversee fair housing training, safety protocols, and risk mitigation initiatives.
Analyze portfolio performance and present quarterly reports to stakeholders and ownership groups.
Resolve escalated resident concerns and legal matters as needed.
Develop and execute strategic plans to grow and optimize the residential portfolio.
Ensure compliance with federal, state, and local residential housing regulations.
Prepare and manage operational budgets and capital improvement plans across the portfolio.
Maintain strong vendor and legal partnerships to support operations.
Implement companywide standards for leasing, maintenance, curb appeal, and tenant services.
Align training, compensation, and performance evaluation systems with business objectives.
Establish and monitor customer service benchmarks to ensure a positive living experience.
Minimum 10+ years of leadership experience in residential property management or asset management required.
Bachelor’s degree in business, Real Estate, or a related field (MBA preferred)
Resident satisfaction and online reputation scores
Proven ability to lead large, geographically dispersed teams
Experience managing portfolios of 20,000+ units across multiple markets required.
Resident Experience
Strong knowledge of leasing strategy, financial modeling, and resident retention best practices
Skilled in property management software platforms (e.g., RealPage)
Employee retention and engagement
Occupancy and rent growth
Net Operating Income (NOI) growth