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Customer Success Specialist

Company logo

Yu Energy

Assist customers, resolve inquiries, manage accounts, drive sales and revenue
7 days ago ago
£24,570 - £26,000
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Leicester, England, United Kingdom
Office Full-Time
Company Size
- Employees
Service Specialisms
Energy Supply
New Connections
Energy Management
EV Charging Services
Meter Installation
Customer Support
Sector Specialisms
Hospitality
Construction
Manufacturing
Education
Sports & Fitness
Retail
Health & Care
Automotive & Travel
Role

Description

data management
issue monitoring
account resolution
customer enquiries
sales upsell
complaint handling

Requirements

office 365
communication
team player
customer service
analytical
target oriented

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Security clearance

Information not given or found

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Company

Overview

£279 m
Revenue in 2022
Company revenues reached £279 million in 2022, reflecting significant growth.
72% increase
Pre-tax profits growth
Pre-tax profits grew by 72% in 2022, driven by rising volumes and smart-meter roll-outs.
20,000+ sites
UK customer base
Now serves over 20,000 sites across the UK, offering comprehensive energy solutions.
3-year contracts
Energy contract duration
Forward-hedges energy contracts for up to 3 years, protecting customers from price volatility.

Culture + Values

Environment + Sustainability

2030
Net Zero Commitment
Achieving emission neutrality by targeting the year 2030.
100%
Renewable Electricity
Providing renewable energy solutions for all customers.

Inclusion & Diversity

Articles

Yü Energy support
New Connections enquiries
Yü Energy EV Charging launch news