Leasing Specialist

Overview

Assist prospective residents through leasing, showing, and application processing.

Key Responsibilities

• application processing
• lead follow-up
• database management
• compliance
• feedback analysis
• collaboration

Tasks

-Collaborate with local market leaders and others to participate in solutions to any issues that arise while leasing the home. -Process applications for prospective residents. This includes contacting applicants to gather documents in compliance with Maymont Homes policies, processing credit, and criminal checks, and completing data entry in our internal software to complete the application process. -Document follow-up with prospective residents in a proprietary database. -For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns -Compile feedback from self-showings and conversations with prospects and communicate findings to cross-functional teams -Daily outbound and inbound follow-up with leads who express an interest in a Maymont home. -Represent Maymont Homes in a professional manner consistent with the customer service values at Maymont Homes -Assist prospective residents with scheduling a viewing and applying for a Maymont home. -Outperform peer averages at each node of the sales funnel which includes conversation from lead to showing, showing to application, and application to move in -Follow the terms of Fair Housing, the Fair Credit Reporting Act, the American Disabilities Act, and any other pertinent law.

Requirements

• rently
• 3+ years
• 4+ years
• bachelor’s
• fair housing
• data entry

What You Bring

-Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed. -Data entry, approval, and procedural error rate -Demonstrable experience in single-family, multi-family, construction, or leasing industry -Knowledge of and experience with Rently preferred -Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and with good reasoning skills -Bachelor’s Degree in Business Administration, Marketing, Management, or Communications is preferred but not required. -Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary -Must have finger dexterity for typing/using a keyboard -Effective negotiating skills -3+ years of multi-family and/or single-family rental home experience -Must be able to work in the office as regularly scheduled -4+ years of leasing experience -High scores on customer satisfaction scores and secret shoppers -Meaningful feedback and collaboration with local teams and centralized leaders -Excellent communication & interpersonal skills -Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, including the exchange and receipt of information over the telephone -Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays -Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances -Consistent achievement of monthly goals in terms of quantity of move-ins – for example: at least 50 per month -Experience in Grass Roots Marketing -Knowledgeable on fair housing and local real estate laws -Capable of working extended hours, including evenings, weekends, and holidays as necessary

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Benefits

-Average days vacant in assigned territories. -Flexible work schedule, including evenings and weekends, depending on business need

About Maymont Homes

-They started with a vision to provide well-crafted homes that offer both comfort and style. -The company has consistently grown, gaining recognition for its innovative approach in residential construction. -With a focus on quality, they have built a reputation for designing homes that balance modern design with functionality. -They specialize in offering personalized solutions that cater to individual tastes and needs, ensuring a unique home experience. -One standout feature is their commitment to incorporating advanced construction technologies to enhance efficiency and sustainability.

Sector Specialisms

Security Clearance

-conduct credit and criminal checks on prospective residents during application processing. -ensure compliance with fair credit reporting act and related fair housing laws.