Community Manager

Overview

Manage daily ops, leasing, maintenance, and resident experience for a Hampton, VA multifamily community.

Key Responsibilities

• financial reporting
• lease execution
• maintenance management
• budget oversight
• tenant relations
• marketing

Tasks

-Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents. -Organizing and maintaining tenant files, ensuring they are neat and up-to-date. -Managing both accounts payable and accounts receivable. -Preparing Weekly and Monthly Financial Reporting -Responding to all rental inquiries and tracking prospects with regular reports to the corporate office. -Ensuring clear communication with tenants and maintaining a strong community presence. -Ensuring leases are executed in accordance with corporate policy and VRLTA regulations. -Managing leasing, marketing, and maintenance activities. -Conducting market surveys and making recommendations for rent adjustments or concessions as needed. -Providing a high level of customer service, ensuring all resident needs are met promptly. -Leading marketing efforts, including online advertising, print media, and community outreach. -Overseeing property expenditures to ensure adherence to the budget. -Planning and hosting resident events to foster a sense of community. -Regularly inspecting the property and walking the community to maintain its appeal. -Implementing and managing renewal programs to maintain tenant satisfaction. -Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy.

Requirements

• bachelor's
• 5+ years
• problem solving
• detail-oriented
• microsoft office
• customer service

What You Bring

-A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management. -Strong multitasking and problem-solving abilities. -Exceptional attention to detail and organizational skills. -Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software. -A customer-centric mindset with the ability to relate to people and provide excellent service.

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About Cushman & Wakefield | Thalhimer

-Operates across Virginia with offices in Richmond, Newport News, Virginia Beach, Fredericksburg, Roanoke, Charlottesville and Lynchburg. -Delivers a full suite of services: corporate services, brokerage (tenant & landlord representation), investment sales, asset & project management, leasing of office, industrial and retail holdings. -Combines local market insight with global reach to support complex capital markets deals and strategic development projects.

Sector Specialisms