First Peoples Program Support Officer

Overview

Support Melbourne Water's reconciliation initiatives, cultural training and Aboriginal engagement.

Key Responsibilities

• event coordination
• reporting
• procurement
• partnership agreements
• communications
• training programs

Tasks

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years. -Coordinate and lead Reconciliation event week activities as part of the Aboriginal Engagement team. -Support team members to advise and report as required internally, to leaders and to the Walking Country Together Leaders Forum on progress within the Reconciliation Action Plan. -Support the Aboriginal Engagement team with procurement, bookings for cultural services and development of contracts for Traditional Owner Corporations to fund on Country services, joint management and other agreed priorities with Traditional Owners. -Support the Traditional Owner Relationship Manager and Traditional Owner Partnership Officers as required to develop, implement and review Partnership Agreements. -Prepare and report on a wide range of communications materials including newsletters, bulletins, display materials, social media and digital content which is clear and consistent to support the delivery of Reconciliation and with content approved and endorsed with/by our partners. -Support collaborative cultural activities with, and seek feedback from, leaders within Melbourne Water. -Lead the Cultural Awareness training programs and ensure collaboration with all parts of Melbourne Water, including an annual review of the cultural learnings and percentages of completion. -Lead components of the Melbourne Water cultural safety program as part of the Aboriginal Engagement Team.

Requirements

• stakeholder engagement
• customer service
• problem solving
• event coordination
• cultural awareness
• driver licence

What You Bring

As a First Peoples Program Support Officer, you’ll play a pivotal role in shaping Melbourne Water’s commitment to reconciliation and cultural awareness. You’ll provide expert advice on cultural values, lead cultural awareness training, coordinate major events like National Reconciliation Week and NAIDOC Week, and support the implementation of the Reconciliation Action Plan. This role is ideal for someone with strong interpersonal skills, lived experience working with First Peoples and Traditional Owners, and a drive to foster meaningful partnerships across the organisation and community. This role is an Identified Aboriginal & Torres Strait Island Position and requires: an understanding of the issues affecting Aboriginal and Torres Strait Islander peoples an ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people. This role will require frequent travel to capital project locations and other MW operational sites and applicants will require a driver’s licence. -Experience gained through community extension, stakeholder engagement and communications projects and work experience. -Excellent customer service standards with the ability to negotiate with the community on behalf of the organisation. -Demonstrated skills in problem-solving, decision making, political judgement and adaptive management. -The proven ability to collaboratively and cooperatively solve problems, negotiate innovative solutions to difficult tasks, and to develop and improve effective relationships and partnerships with a range of stakeholders to achieve outcomes. -Strong Administrative, event and coordination skills to support and deliver key operational outcomes. -High level of communication skills suited to traditional and modern communication channels including written reports, websites, traditional media and social media. -High-level and culturally safe inter-personal skills to work effectively with a range of partners including Traditional Owners, community groups, colleagues and senior management. -Demonstrated achievements in working both independently and as part of a multi-disciplinary team. -Demonstrated understanding and experience in working with First Peoples and Traditional

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Benefits

We don’t just talk about flexible working - we live it. Our culture of purpose, safety, results, and learning flows through everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

About Melbourne Water

-Established to provide essential water services to Melbourne, ensuring the city's sustainable growth. -Manages Melbourne's vast network of water, sewage, and stormwater systems, supporting millions of people. -Key projects include water treatment plants, flood management, and maintaining essential water infrastructure. -Specialises in large-scale infrastructure projects aimed at ensuring clean, safe water and reliable wastewater services. -Committed to future-proofing Melbourne's water systems, with an ongoing focus on efficiency and innovation.

Sector Specialisms