Vendor Relations Coordinator - National Accounts

Overview

Manage vendor compliance, performance, and relationships for national accounts.

Key Responsibilities

• vendor scorecards
• performance analysis
• vendor integration
• training coordination
• licensing compliance
• reporting

Tasks

-Create and maintain vendor scorecards indicating vendor performance on KPIs. -Perform analysis on vendor’s performance and provide recommendations to help increase their profitability. -Cultivate relationships with vendors so they understand, value and continue a relationship with S.A. Comunale. -Support the Account Management teams on procurement for new subcontractors. -Project manage new vendor integrations and enhancements. -Work with vendors to ensure that vendor personnel are adequately trained in a timely fashion. -Work with each vendor to ensure proper licensing and insurance requirements are met. -Provide assistance with escalated problem resolution issues with vendors and account managers. -Develop reporting / establish a mechanism to measure vendor performance as it relates to sales growth. -Provide vendor support from initial activation and continue through new accounts and onboarding. -Evaluate vendor relationships and recommend termination of partnerships based on performance . -Partner with vendors on technical questions, issues and enhancements -Occasional travel to vendor sites and trade shows. -Hold regular Vendor Business Review sessions to help the vendors understand performance benchmarks.

Requirements

• microsoft office
• call center
• high school
• vendor management
• customer service

What You Bring

-Experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required. -2+ years’ experience in a call center or customer service environment is required. -High School Diploma or GED is required. -Strong customer service skills and the ability and willingness to learn new systems and processes is required. -3+ years’ vendor management experience is required.

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About Emcor Group, Inc.

-Delivers electrical, mechanical, and energy solutions across various sectors. -Operates across diverse industries including healthcare, education, transportation, and energy. -Known for managing complex projects and consistently innovating. -Focuses on safety and quality to ensure optimal performance and reliability. -Known for projects such as energy-efficient building systems and cutting-edge transportation solutions. -Maintains presence in both private and public sectors, trusted for high-profile ventures.

Sector Specialisms