Client Service Director - Water/Wastewater

Description

• Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member.
• Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews.
• Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ’s local and national project portfolio to expand service offerings.
• Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery.
• Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities.
• Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects.
• Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction.
• Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth.
• Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships.
• Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success.

Requirements

• Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design-Build experience and DBIA certification are a plus.
• Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership.
• Communication Skills: Strong writing, editing, research, and verbal communication abilities.
• Entrepreneurial Spirit: Proven experience with business development, relationship-building, negotiation, and client service management, all delivered with integrity.
• Experience: Minimum of 15 years of relevant experience.
• Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary.
• Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed.
• Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance