Leasing Manager, Multifamily

Overview

Manage leasing activities, staff, marketing, and resident relations for a multifamily community.

Key Responsibilities

• leasing management
• lease auditing
• reporting
• compliance monitoring
• data entry
• advertising

Tasks

-Direct the leasing activities of the leasing staff. -Explain lease information to residents. -Review leasing paperwork, and audit lease files. -Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager. -Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance. -Follow all policies and procedures of Cushman & Wakefield -Track and evaluate advertising, and all client traffic. -Walk apartment units prior to showing and occupancy by resident. -Analyzing shop program results, distributes completed evaluations, and reviews areas of concern. -Monitor compliance with revenue management system and participate in weekly calls (if applicable). -Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member. -Develop, implement, and monitor property contests/awards/leasing incentives. -Prepare for all audits and be detailed oriented and well organized -Track work order activity including monitoring completion each day and follow up warm calls. -Submit daily, weekly, and monthly leasing reports as required. -Entering all data into tracking system to track leasing activities. -Ensure online advertising is reviewed and updated daily. -Implement and maintain lease expiration matrix in accordance with established policies. -Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the -Complete lease/renewal paperwork to ensure completion to company standards. -Maintain professional communication with residents, applicants, and other representatives. -Responsible for training and developing leasing personnel in accordance with company policies -Prepare and maintain complete resident and general office files, keeping proper documentation, at all times. -Maintain Renter's Insurance compliance per company policies and procedures.

Requirements

• bachelor's
• real estate license
• windows
• management
• communication
• organization

What You Bring

-Bachelor’s Degree preferred -Have good organization skills and be able to meet deadlines -Possess a valid real estate license as required by state regulations -Effective communication and customer service skills -3+ years of related experience -Basic computer skills in a Windows environment -1+ years of Management experience

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms