Renovation Field Manager (Cleveland)

Overview

Oversee and ensure quality of make‑ready renovation projects in Cleveland.

Key Responsibilities

• crew leadership
• quality control
• project management
• subcontractor oversight
• customer liaison
• quote management

Tasks

Lead 1099 make ready crews to renovate and turn dwellings to prepare them for new residents Minimize comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality Provide on the job support, formulate and maintain quality control objectives and coordinate these objectives with staff, vendors and contracted resources Manage and monitor make ready projects, ensuring they are executed in accordance with established schedules, budgets, and quality standards Monitor the quality of work conducted delivered by sub-contractors and provide guidance where improvement is needed and ways to enhance operational effectiveness Organize workload to meet short and long-term organization objectives and assist in the preparation of Regulatory documents Act as the primary point of contact to resolve customer issues or concerns in order to strengthen partner relationships and secure customer contracts, exercising judgment based upon experience, guidelines, and scope of authority We are currently seeking a Make Ready Field Manager in the Cleveland, Ohio area that will provide onsite leadership and quality control on job sites of the customers we serve. This role will be our boots on the ground at each job location to provide oversight, advance productivity, and will ensure safety and performance standards are met. This role will communicate with customers and members of leadership to help identify, troubleshoot, and resolve issues and keep leadership updated with information, observations, job status and improvements needed. This role will also coordinate tasks with our team of handymen. The Make Ready Field Manager will play a pivotal role in ensuring the successful completion of projects while maintaining exceptional customer relationships. Cultivate a collaborative team environment that encourages effective communication and teamwork among colleagues. Coordinate with handymen, assigning tasks and ensuring they have the necessary resources and information to carry out their work efficiently Advise the leadership team about potential issues on all accounts and provide status on all renovation or make ready projects, as requested Monitor and manage project quotes to ensure prompt delivery and approval.

Requirements

• general maintenance
• construction
• project coordination
• driver's license
• process improvement
• problem solving

What You Bring

➡ Proptech Breakthrough’s Work Order Management Solution of the Year Ability to analyze field processes and activities and make recommendations for process improvement to further business growth -Ability to work independently and with a team to respond to rapidly changing priorities -Excellent verbal and written communication skills -4+ years knowledge of general maintenance (i.e., handyman, electrical, plumbing, appliances repair, etc.) -Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment -Effective prioritization, problem solving and time management skills -Valid Driver’s License -Strong initiative to strive for continuous accuracy, quality, and timeliness of information -Knowledge of construction, project management and related safety procedures -Proven experience in coordinating make ready projects, renovations, or construction management, showcasing a track record of successfully contributing to project delivery

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Benefits

Professional growth and internal promotion opportunities due to continuous organizational growth Medical Insurance Bonus Pay Salary: $90,000-$100,000 (plus mileage) Paid Time Off Dental Insurance Life Insurance A positive and inspiring team environment that offers support and camaraderie throughout your career Weekend Availability Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development Vision Insurance

About Lula – Reinventing Property Maintenance

-Founded in Overland Park in 2016 with a mission to streamline rental property maintenance using AI and coordination infrastructure. -Typical projects include routine repairs such as plumbing, HVAC, and electrical work, as well as make-readies for tenant turnovers. -Specializes in managing both residential and commercial rental properties, integrating with property-management systems and providing full-service coordination.

Sector Specialisms