General Manager

Overview

Lead office property portfolio management, finances, staff and tenant relations.

Key Responsibilities

• project management
• budgeting
• financial reporting
• cam reconciliation
• portfolio management
• client relations

Tasks

-Oversee tenant improvement and capital improvement projects from planning to completion -Contribute to establishment and refinement of work quality standards and best practices -Lead, develop, and mentor property management staff to achieve performance goals -Communicate effectively with building owners, tenants, and vendors to maintain successful relationships -Prepare budgets, financial reports, and CAM reconciliations for property operations -Manage office property portfolios ensuring exceptional client and tenant satisfaction -Resolve conflicts and handle escalated tenant issues to ensure client retention

Requirements

• property management
• bachelor's
• team leadership
• yardi
• financial
• real estate license

What You Bring

-Minimum seven years commercial property management experience with recent office, retail, industrial, or healthcare property experience -Bachelor's degree preferred with advanced degree as a plus -Minimum three years management experience leading teams -Proven track record of results in fast-paced, high-volume environments -Familiarity with building systems, lease negotiation, documentation, and administration -Experience using property management accounting platforms such as Yardi, Kardin, or MRI -Excellent verbal and written communication skills for relationship building across all organizational levels -Knowledge of cultural initiatives and best practices in property management -Experience creating energized and collaborative work environments -Experience with conflict resolution and client retention strategies -Background in developing diverse teams through inclusive communication methods -Strong financial acumen with proven experience preparing budgets, CAM reconciliations, and financial reports -New Mexico real estate license, or ability to obtain within six months -Proficiency in technology tools and applications with willingness to continuously develop skillset

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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