Part-Time Leasing Consultant - ReNew Ann Arbor

Description

• Maintain all community members files, ensuring completeness and accuracy of all file documentation
• Providing superior customer service
• Update unit availability daily
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity’s standards
• Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs
• Process rental applications
• Show, lease and move in prospective community members
• Conduct community member’s move-out unit walks
• Receive collections in accordance with Trinity’s standards
• Assist in complete market surveys

Requirements

• The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
• Intermediate computer and Internet knowledge
• High school education or equivalent is required
• Strong sales background
• Time management skills and ability to prioritize wisely
• Superior collection skills
• Knowledge of state law as it relates to fair housing
• Administrative and organizational skills
• Handle high stress situations effectively
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
• Excellent communication skills
• Intermediate knowledge of MS Word, Excel and Outlook
• Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
• One year of experience in a service industry is preferred
• This position is a part-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
• Exhibit strong leadership skills

Benefits

• Clerical and phone support

Training + Development

Interview process

Visa Sponsorship

Security clearance