Quality Systems Technician

Overview

Assist in setting up, validating, and troubleshooting digital quality systems and smart tools.

Key Responsibilities

• system setup
• troubleshooting
• tool integration
• technical support
• performance monitoring
• vendor coordination

Tasks

-May require light hands-on work for system setup, testing, and troubleshooting. -Assist in troubleshooting issues related to EQMS platforms, smart inspection systems, and quality data capture tools. -Perform other duties as needed to support the implementation and sustainability of quality system initiatives. -Contribute to the creation and refinement of standard operating procedures (SOPs), work instructions, and user guides related to quality systems. -Participate in pilot runs and process trials to validate functionality and integration of smart quality tools. -Work with engineering, IT, and quality teams to integrate new tools and systems into production processes. -Support the setup, configuration, and validation of quality systems, including smart tools, AI cameras, and digital inspection devices. -Provide technical support to shop floor users to ensure quality systems are functioning correctly. -Monitor system performance and escalate recurring issues or improvement opportunities. -Coordinate with vendors or suppliers when technical support or software updates are needed for system hardware or software. -Maintain accurate documentation of setups, system changes, and configuration parameters. -Help build and maintain process flows, control plans, and digital documentation related to quality system infrastructure. -Assist in quality-related training sessions for new tools or systems implementation. -Support the digitization and automation of quality recordkeeping, including testing logs, process checkpoints, and traceability systems.

Requirements

• process automation
• technical certification
• troubleshooting
• lean manufacturing
• microsoft office
• 2+ years

What You Bring

-Familiarity with EQMS platforms, process automation, or smart inspection technologies is an asset. -Diploma or technical certification in Quality, Engineering Technology, Mechatronics, or a related technical field. -Ability to read technical drawings, flowcharts, and system diagrams. -Strong troubleshooting and problem-solving skills in both hardware and software environments. -Knowledge of lean manufacturing or six sigma principles is a plus. -Good communication skills and a detail-oriented mindset. -Proficient in Microsoft Office and experience with digital tools used in quality systems. -Comfortable working in a cross-functional environment with engineering, IT, and operations teams. -2+ years of experience in a manufacturing or engineering support role, preferably with exposure to quality or production systems.

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About Industrial Electric Mfg. (Iem)

-Early adoption of CAD/CAM fabrication in 1979. -Supplies electrical distribution and switchgear to tech giants like HP and Apple. -Subsidiary IEM Power Systems offers turnkey power solutions worldwide.

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