Aftersales Future Technology Intern

Worcester Bosch

The Role

Overview

Support aftersales tech strategy for heat pumps, analysing data & improving processes.

Key Responsibilities

  • performance reporting
  • data analysis
  • process improvement
  • project management
  • stakeholder liaison
  • training coordination

Tasks

-Liaise with external service providers. -Bringing fresh eyes and new ideas to existing ways of working and contributing to the culture of continuous improvement. -Generate key business performance reports. -Collate and analyse trends to deliver timely, relevant and accurate data to key stakeholders as required. -Support the mapping, development, and implementation of process improvements within the aftersales function. -Prioritising and completing urgent tasks and longer-term project work. -Develop and co-ordinate training and communication activities for process changes within the aftersales function.

Requirements

  • microsoft office
  • driving license
  • work eligibility
  • teamwork
  • problem solving
  • adaptability

What You Bring

-Have the confidence to challenge and propose new ideas. -Good organisation and planning skills with the ability to prioritise workload. -Ability to communicate confidently with people at all levels. -Has the capability to work well in a team as well as independently, using own initiative. -Computer literate with a good knowledge of Microsoft Office packages and is ready to embrace new ways of working through digitalisation. -Hardworking with a good attention to detail and a quality mind-set. -Using your initiative and can-do attitude to solve complex problems involving many different stakeholders. -Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application. -Full UK Driving License -Ability to adapt quickly to changing working environments.

Benefits

-Enhanced pension contributions -20 days annual leave per year plus bank holidays -Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events. -Hybrid working available. -Discounts on products from across the Bosch Group -Volunteering days -Access to the Perkbox Benefits platform. -Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme

The Company

About Worcester Bosch

-A leader in heating technology. -A pioneer in energy-efficient solutions, offering cutting-edge systems for heating and hot water. -Specializes in gas, oil, and renewable heating technologies, including solar thermal and heat pumps. -Provides reliable solutions for both residential and commercial clients, focusing on energy efficiency and performance. -Projects include domestic heating systems to large-scale commercial installations. -Develops products meeting stringent environmental standards, maintaining a reputation for quality and innovation. -Consistently recognized for commitment to delivering high-performance and durable systems.

Sector Specialisms

Air Conditioning

Cylinders

Gas boiler

Heat Pump

LPG

Oil boiler

Solar panels

Heating

Insulation