ServiceNow Architect
Cai
Global tech services firm combining talent and technology to deliver tailored digital transformation solutions.
Lead design, implementation, and architecture of ServiceNow solutions.
24 days ago ago
$80 - $90
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Contractor
Tallahassee, FL
Onsite
Company Size
9,000 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Turnkey
Sector Specialisms
Local Government
State Government
Municipalities
Corporate Enterprises
Healthcare
Financial Technology
Transportation Authority
Public Sector
Role
Description
servicenow architecture
platform governance
release management
solution design
performance optimization
integration design
- Establish development standards and governance processes
- Monitor platform releases and evaluate new capabilities
- Participate in governance activities including CAB reviews and release planning
- Provide technical leadership in ServiceNow architecture and implementation
- Translate business and technical requirements into ServiceNow solutions
- Optimize existing implementations for performance and maintainability
- Recommend new ServiceNow features to improve ROI
- Guide developers and administrators on best practices
- Design and document integration architecture for enterprise systems
- Lead platform strategy and roadmap decisions
- Communicate architecture decisions to technical and non-technical audiences
- Evaluate and prioritize product changes and enhancements
Requirements
servicenow
itil
api
csa
bachelor's
3–5 years
- Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
- Experience with API integrations, REST/SOAP, and middleware
- Understanding of ITSM frameworks including ITIL
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
- Experience evaluating and prioritizing product enhancements
- Experience translating customer requirements into architectural plans
- 3–5 years of experience architecting enterprise platform solutions
- Experience with governance, release management, and change control
- Experience with ServiceNow modules: ITSM, SPM, IRM, ITOM, BCM
- Strong experience with ServiceNow architecture including: Application architecture and data models, Integration Hub and Custom Spokes, Service Portal and Catalog design, Workflow and Flow Designer, Performance Analytics and reporting
- Experience with ServiceNow product specifications and development planning
- Bachelor’s or Master’s Degree in Computer Science, Information Systems, or related field (or equivalent work experience)
- ServiceNow Certified System Administrator (CSA)
- Minimum 7 years of experience in IT, product engineering, or high-tech industry
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$1.3B Revenue
Annual Revenue
Generates $1.3 billion in annual revenue, reflecting consistent growth over four decades.
Four Decades
Years in Operation
Operates for over 40 years, demonstrating long-term stability and growth.
- Applies expertise in IT services and consulting to modernize legacy systems and secure infrastructure.
- Portfolio includes application development, managed services, AI-driven data analytics, and cybersecurity.
- Typically handles public-sector digital transformation and commercial IT modernization efforts.
- Recognized as a top employer and leader in application modernization services.
Culture + Values
- Innovative mindset: Embrace new ideas and technologies to deliver the best solutions.
- Collaboration: Work together, fostering teamwork across all levels.
- Customer-focused: Understand and exceed customer expectations with tailored solutions.
- Integrity: Operate with transparency, honesty, and respect.
- Continuous improvement: Always strive to grow, learn, and adapt to new challenges.
Environment + Sustainability
2040
Net-zero commitment
This refers to the company's objective of achieving net-zero emissions by the year 2040. The goal represents a significant environmental commitment to reducing carbon impact.
- Focuses on reducing energy consumption and improving efficiency across all operations.
- Implements sustainability practices in supply chain management, emphasizing environmentally responsible sourcing.
- Promotes green technologies and eco-friendly solutions for clients, integrating sustainability into their offerings.
Inclusion & Diversity
40% by 2025
Gender Diversity Goal
Aim to achieve 40% female representation in leadership roles by 2025.
- Track and report gender ratios regularly to ensure transparency in progress towards diversity goals.
- Prioritizes diversity through recruitment and leadership development programs.
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