[LTA-NXG] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE, ROAD PRICING SYSTEMS

Overview

Handle public queries and feedback for Singapore's ERP 2.0 transition.

Requirements

• resilience
• 2 years
• feedback management
• analytical
• problem solving
• english

What You Bring

-Self-motivated and resilient to be able to handle difficult customers. -Meticulous and attentive to details. -Knowledge in any discipline. -At least 2 years of relevant work experience in feedback management, public communications or service delivery operations. -Strong analytical and problem-solving skills that can translate analysis into in-depth case assessment and strong ability to handle exceptional cases -Excellent written and verbal communication skills in English. Proficiency in Mandarin, Malay or Tamil would be a bonus.

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About Land Transport Authority (Lta) Singapore

-Unified multiple agencies in 1995 to address Singapore's rapidly growing land transport needs. -Expanded rail, road, cycling, and pedestrian networks through strategic masterplanning. -Landmark projects include the Thomson–East Coast, Cross Island, and Jurong Region MRT lines, along with road widening initiatives. -Active in engineering, constructing bridges, expressways, cycling paths, and EV-charging infrastructure. -Champions innovative trials, such as driverless public buses and autonomous logistics vehicles.

Sector Specialisms