Forward Deployed Engineer - USA

Neara

The Role

Overview

Technical advisor for enterprise customers to maximize Neara platform value.

Key Responsibilities

  • framework development
  • training delivery
  • data integration
  • opportunity identification
  • technical guidance
  • technical advisory

Tasks

-Collaborate with Deployment and Customer Success teams to drive growth, streamline processes, and develop scalable technical frameworks -Design and deliver focused training sessions and workshops aligned with each customer’s goals and workflows -Lead configuration of customer reports and integration of datasets to ensure alignment with customer priorities -Identify emerging client needs and strategic opportunities, and share insights with sales teams to inform account growth and planning -Partner with customers to deeply understand their business goals and provide tailored technical guidance to maximize the value and capabilities of the Neara platform -Serve as a trusted technical advisor, helping customers evolve their use cases and apply best practices to maximize long-term value

Requirements

  • saas
  • communication
  • design systems
  • problem solving
  • software engineering
  • data integration

What You Bring

-Strong technical understanding of SaaS platforms and deployments -Strong communication skills, you can explain complex topics clearly -Familiar with utility design systems or physics, with an ability to leverage this knowledge to influence project outcomes -A proactive problem-solver who thrives on finding creative solutions and empowers others to overcome challenges -Skilled in software engineering, data integration, and utilizing tools like macros and various software languages to create tailored solutions -Experience with account strategy and client management within a consulting firm

Benefits

-Significant opportunity for career development and acceleration -Rare opportunity to work on cutting-edge platform-led products and shape their evolution. -Excellent PTO, Healthcare and 401K program -Competitive compensation package, including equity -Flexible hours and working arrangements

The Company

About Neara

-Founded as a startup in 2016, aiming to transform utility network planning and protection. -Cloud-based platform generates 3D models from utility data, enabling simulations of weather events, load growth, and maintenance scenarios. -Provides storm-resilience planning, wildfire mitigation, flood response, and grid optimization for major utilities. -Expanding into telecoms and public transport with proven utility expertise.

Sector Specialisms

Energy

Infrastructure

Utilities

Transport

Electric Utility

Network Resiliency

Grid Planning

Disaster Response

Maintenance Prioritization

Weather Impact Analysis

Structural Engineering

FEA (Finite Element Analysis)

Digital Twin Technology

Power Network Management

Visa Sponsorship

-no visa sponsorship; requires current and unrestricted working rights.