Application Support Engineer

Overview

Provide 2nd/3rd line support for Linux/SQL/Java enterprise applications.

Key Responsibilities

• 2nd line support
• issue resolution
• incident management
• documentation
• linux deployments
• security compliance

Tasks

-Provide 2nd/3rd line support for enterprise and bespoke business applications -Troubleshoot and resolve application issues, collaborating with development teams where needed -Manage incidents, service requests, and problems using ITSM tools -Maintain technical documentation and knowledge base content -Support application deployments, patch management, and upgrades on Linux platforms -Contribute to system improvement initiatives and ensure compliance with IT/security standards

Requirements

• java
• linux
• sql
• aws
• terraform
• itil

What You Bring

-3+ years' experience in Application Support, DevOps, or Software Support roles -Proficient in supporting Java-based applications on Linux systems -Knowledge of relational databases (MS SQL Server, Postgres, or MariaDB) -Strong troubleshooting and analytical skills with attention to detail -Experience using ticketing and monitoring tools -Excellent communication skills and a proactive, adaptable approach -Knowledge of ITIL, AWS, Terraform, or scripting (PowerShell/Python) is desirable

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About Rise Technical

-Mission to positively change lives by connecting highly motivated resources, combining motivational matching with technical excellence to drive future growth. -Professional and efficient recruitment services with a strong focus on understanding client needs and building long-term relationships. -Operates in key sectors including engineering, energy, construction, and technology through its divisions: Engineering, Construction, Energy, and Technology.