ITS Specialist

Overview

Frontline IT support for corporate, OT, and field sites, handling tickets, endpoints, and projects.

Key Responsibilities

• ot support
• patch management
• ticket resolution
• user provisioning
• hardware rollout
• knowledge base

Tasks

-Support OT/site systems in collaboration with OT administrators and engineers -Communicate clearly with end users, providing updates and guidance in a professional manner -Troubleshoot and escalate complex issues to Systems Engineering or other teams when appropriate -Document solutions in the IT knowledge base to ensure repeatability and team learning -Contribute to endpoint patching, software deployment, and lifecycle management -Participate in after-hours support as needed -Serve as primary point of contact for IT support tickets; resolve issues across Windows, networking, and collaboration tools -Assist with IT projects, including hardware rollouts, infrastructure upgrades, and security initiatives -Provision, configure, and maintain user accounts, endpoints, and mobile devices

Requirements

• endpoint management
• comptia a+
• windows/linux
• active directory
• office 365
• networking

What You Bring

-Endpoint management and patching tools -Customer service mindset -Certifications: CompTIA A+, Network+, Security+, or Microsoft Associate certifications preferred -Windows and Linux administration -Active Directory and Azure AD account management -Office 365 troubleshooting and support -Experience: 2–4 years in IT support, systems administration, or related roles; prior experience supporting hybrid enterprise environments is a plus -Problem-solving and critical thinking -Adaptability to changing priorities and fast-paced environments -Communication Skills: Strong written and verbal communication, with the ability to explain technical issues to non-technical users -Networking fundamentals (LAN, VPN, firewalls)

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Benefits

-Team atmosphere of diverse professionals committed to making an impact as an organization -Ongoing support and guidance such as on-the-job learning, hands-on experience, and mentorship -Benefits Offered: comprehensive high-deductible health plans, dental and vision insurance plans, short-term and long-term disability, group life insurance, 401(k) corporate matching, flexible spending arrangements, company paid parking and cell phone, fitness and wellness corporate discounts -Exceptional benefits such as medical and dental; 401(k) with corporate match -A mission-driven, energetic environment that supports and encourages our people to do their best work every day. -Base and bonus commensurate with experience -Responsible Paid Time Off plus standard company holidays -Opportunities to volunteer and give back to our local communities -Training, strategies, and tools to support your personal and professional growth

About Apex Clean Energy

-Backed by major capital partners like Ares Management and SK Gas, Apex has commercialized billions in wind, solar, and storage projects. -Its portfolio spans utility‑scale wind farms (like the record‑setting Aviator Wind and Great Pathfinder), large solar installations, and emerging green hydrogen ventures. -Apex pioneers capital recycling—selling stakes in completed projects (e.g., Pinnacle II, Great Pathfinder/Mulligan)—to fund fresh developments. -Typical projects include multi‑hundred‑megawatt wind and solar farms under long‑term power purchase agreements with utilities and corporations. -The firm leads in distributed and community solar, and pairs renewables with energy storage and green fuel technologies, such as wind‑powered hydrogen. -A standout fact: it helped develop the first and largest wind‑powered hydrogen plant in the U.S. with Plug Power, targeting decades‑long impact.

Sector Specialisms

Visa Sponsorship

-apex will not sponsor a new applicant for employment authorization for this position.