Facility Manager III

Description

• Perform simple cost benefit analysis.
• Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
• Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
• Effectively manages escalations with a sense of urgency congruent with client expectations.
• Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
• Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
• Approve service contracts up to authority level.
• Meet annual targets as per contractual performance indicator.
• Negotiate best possible terms and prepare contract documents.
• Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
• Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
• Manages facilities with square footage of 500,000 square feet.
• Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
• Monitor results of various contract service performance indicators and develop action plan for deviations.
• Liaison with Client and Tenant on day-to-day facility management activities.
• Perform annual inspection of all sites and evaluate the condition of all building components.
• Manages customer relationships and provides proactive communications.
• Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
• Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
• Is the single point of contact for a portfolio of properties and all facility related requests.
• Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
• Monitor sub-contractor performance.
• Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
• Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.
• Derive a project plan for future maintenance activities and input into Capital Planning.
• Prepare tender documents for RFP, tender and analyse bids
• Meet all service level performance indicators.
• Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.

Requirements

• Excellent communication and relationship management skills.
• Excellent business management/development skills.
• Strong negotiation skills.
• Certified Facility Manager through International Facility Management Association (IFMA).
• Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
• Knowledge of building standards and requirements.
• Strong analytical and problem-solving skills.
• Superior communication and facilitation skills required to advise and influence client.
• Ability to multitask and meet strict deadlines under pressure.
• Five to ten years’ experience in a property/facility management environment.
• Ability to work in a high touch environment with high client expectations.
• Real Property Administrator through Building Owners and Managers Institute (BOMI).
• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
• Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
• Excellent at planning and organising.
• Strong customer focus.
• Certified Property Manager through Institute of Real Estate Management.
• Excellent people management skills.
• Strong computer skills.
• Strong technical knowledge.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance