Provides global IT services, solutions and support for Hilti’s business from Kuala Lumpur hub.
Support field personnel with structural calculations and CAD designs for Hilti Installation Systems.
1 months ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Plano, TX
Field
Company Size
400 Employees
Service Specialisms
Digital Solutions
IT Services
Technology Consulting
Project Management
Software Development
Engineering Services
IT Infrastructure
Cloud Solutions
Sector Specialisms
No specialisms available
Role
Description
design creation
cad drawings
product testing
doc management
design conversion
tech support
To create original designs
Support Field personnel via structural calculations and CAD drawings for Installation Systems (IS) as well as field visits to key jobs, customers, and specifiers
Investigate new applications for products by gathering information and coordinating testing and analysis
Maintain the accuracy and integrity of published technical documentation
Convert competitive designs and specifications to pro-Hilti designs and specifications
Promote “Services & Support” initiative driven by HNA & HAG Installation Systems (IS) Business Unit
Provide technical answers to questions related to the Installation Systems (IS) portfolio.
Requirements
pe license
eit certificate
autocad
revit
excel
2 years
Ability to identify, analyze, and solve technical problems required
Aptitude to read and understand blueprints, construction specifications, and documents required
Ability to communicate effectively with engineers, architects, contractors, and Hilti personnel through verbal and written response required
Working knowledge of industry related construction methods and practices preferred
Ability to organize and utilize large amounts of reference information both in hardcopy and electronic files required
Minimum 2 years of engineering experience required
Bachelor’s Degree in Engineering required – Architectural or Civil (Structural Option) or Mechanical Engineering discipline preferred
Engineer-in-Training (EIT) Certificate required
Working knowledge of Hilti IS portfolio or competitive cold formed steel support systems preferred
Working knowledge of AutoCAD, Inventor, and REVIT preferred
Ability to effectively use Microsoft Word, Excel, and PowerPoint required
Born in 2012 as Hilti’s Kuala Lumpur-based IT competence centre with a mission to digitally empower a global construction leader.
34,000+ Users
Global Users Served
Delivers backbone services to over 34,000 users across 120+ countries.
Anchored within Global IT alongside hubs in Switzerland and the US, its engineers manage end-to-end infrastructure, cloud, workplace apps and cybersecurity.
Plays a pivotal role in digital transformation: deploying SAP S/4HANA, IoT/cloud platforms, mobile apps and secure SOC operations.
Typical projects include regional roll-outs of hardware/software, proactive service process optimization, and global cybersecurity measures.
Specialises in digital workplace, cloud computing, security operations, application development and IT infrastructure engineering.
Operates globally from a nimble yet powerful Asian hub.
Culture + Values
Integrity – We act with integrity in all we do.
Courage – We dare to step out of our comfort zone, think differently and inspire our customers to forge their own paths.
Teamwork – We believe in collaboration and support each other. We are there for each other, our customers, suppliers and partners.
Commitment – We are committed to everything we do. We will always go the extra mile to help our community.
Environment + Sustainability
50% reduction
Scope 1 & 2 emissions
Aims to reduce Scope 1 and 2 emissions by 50% by 2032, aligned with a science-based target initiative.
100% green electricity
Sustainable energy sourcing
Completely reliant on green electricity since 2020, enhancing renewable energy integration.
50% electric/hybrid
Vehicle fleet transition
A substantial shift toward electric and hybrid vehicles to reduce transportation emissions.
60% reduction
Emissions reduction since 2019
Achieved a 60% reduction in Scope 1 and 2 emissions since 2019, demonstrating significant progress toward sustainability goals.
Global vehicle fleet shifting ~50% to electric/hybrid by end of 2023.
Achieved carbon neutrality in own operations by end of 2023; remaining 40% offset via in-house projects.
Long-term net-zero target by 2050 (Science-Based Targets initiative validated)
Environment strategy focuses on CO₂ data transparency, circular design, value-engineering (less material), sustainable sourcing, fleet conversion, and product technologies.
Inclusion & Diversity
34,000+
global team members
A workforce of over 34,000 individuals contributing to a diverse and inclusive culture.
140+
nationalities represented
Representation from over 140 different nationalities, fostering global perspectives.
Goal to make everyone feel like they belong, aligning with core values of courage, teamwork, integrity, and commitment.