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Community Coordinator

Boardwalk

The Role

Overview

Oversee 300+ suites, manage staff, handle operations, finances, and tenant relations.

Key Responsibilities

  • financial analysis
  • budget management
  • inventory control
  • building administration
  • tenant relations
  • staff supervision

Tasks

-Conduct final interviews for new site Associates -Communicate in a timely fashion through telephone and email -Ensure appropriate, ongoing building administration. Maintain weekly spreadsheets. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis -Conduct Financial Analysis. Monitor spending and revenues. Prepare budgets. Analyze financial statements for buildings. Conduct appropriate market research -Conduct required performance reviews, conduct regular meetings with staff as required -Liaise with HR to fill job vacancies -Manage a portfolio of approximately 300+ suites -Supervise and Direct Site Staff (Landscaper, Maintenance, Cleaning, Security and Customer Service associates) -Reward, encourage, and motivate staff. Manage disciplinary action as required -Develop professional relations with Tenants. Respond in a timely fashion to tenant concerns, questions, etc. -Coordinate default administration -Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete forms as necessary -Ensure Quality of building interiors and exteriors. Conduct Site visits and inspect suites between residents -Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll -Update Leaders on an on-going basis -Complete all required administration for the position on a tablet -Analyze current market conditions and make recommendations accordingly (rental rate, pay scale, etc.) -Coordinate advertising as required -Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory -Is responsible to ensure health & safety is an integral part of our daily operations including providing an example for others by always directing and performing work in a safe manner, conducting inspections for unsafe acts and conditions and ensure prompt corrective action, holding regular safety meetings to review safety conditions and general safety policies and participating in the investigation all workplace incidents -Prepare for quarterly “Vice President of Quality Control Inspections”

Requirements

  • post-secondary
  • leadership
  • excel
  • office365
  • analytical
  • customer service

What You Bring

-Post-secondary education is required -Excellent leadership and motivational skills -Excellent listening and telephone skills -Property Management experience an asset -Ability to handle sensitive information and maintain utmost confidentiality at all times -Ability to learn internal systems -Effective organizational and planning skills -Advanced computer skills; Excel, Word and other Office 365 functions -Group RRSP matching -Ability to work independently and with other associates in a team environment -Familiarity with computer tablets is an asset -Previous leadership experience an asset -Proven analytical skills -Willingness to complete rotating on-call shift as scheduled -Strong commitment to providing excellent customer service to fellow associates -Ability to multi-task and prioritize (excellent time-management skills)

Benefits

-Fitness and Wellness reimbursement -Training and Development allowance -Competitive wages -Up to 20% rental discounts, and more! -Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet -Flexible group medical and dental

The Company

About Boardwalk

-Portfolio spans across Canada, providing quality living spaces for families and individuals. -Reputation for transforming communities and revitalizing older properties to create attractive living environments. -Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects. -Consistent strong financial performance supported by a solid portfolio of well-located properties. -Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs. -A leader in property management innovation, integrating technology to improve tenant experience.

Sector Specialisms

Residential

Multi-family Residential

Affordable Housing

Property Development

Property Management

Real Estate Investment

Security Clearance

-security background checks -reference checks -pre-employment physical testing (where applicable)