
Collections Manager
Brixmor Property Group
The Role
Overview
Oversee collections team, manage delinquent accounts, and coordinate legal actions.
Key Responsibilities
- delinquent monitoring
- collection reporting
- tenant dispute
- litigation coordination
- policy compliance
- team management
Tasks
The Collections Manager will oversee a team of 5-6 Account Specialists responsible for the monitoring and collecting of accounts receivable balances for one or more of the Company’s regions, as well as other key reports for senior management. -Review and monitor delinquent accounts, assist Account Specialists with resolution -Supports overall Company culture of developing productive teams through leadership, training, developmental experiences, collaboration, feedback, and mentoring -Proactively identify and resolve tenant disputes -Conduct monthly collection meetings with Regional Presidents to address delinquent accounts and tenant issues -Responsible for staff training, appraisals, goal setting and issue resolution -Recommend courses of action for delinquent tenants, including the need for reserves, litigation or other collections actions -Oversee preparation and timely issuance of delinquency letters, default notices, and tenant fees -Collaborate with legal counsel on litigation, bankruptcies, and payment plans -Monitor compliance with Collection Department policies and procedures
Requirements
- ms office
- jd edwards
- 2+ years
- collections
- analytical
- problem solving
What You Bring
-Attention to detail and ability to handle sensitive, confidential information -Proficient in MS Word, Excel, PowerPoint, and Outlook; JD Edwards experience is a plus -Minimum 2 years prior collections management experience, commercial real estate preferred -Assertiveness and problem-solving skills to resolve issues effectively -Strong analytical, communication, and organizational skills -Knowledge of Fair Debt Collection Act, state/federal collection laws, and collections methodology -Professional demeanor in all customer interactions -Proficiency in interpreting financial reports, lease documents, and regulations -Self-starter with the ability to multi-task and prioritize competing request
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Benefits
Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional), very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
The Company
About Brixmor Property Group
-The company is a leading owner and operator of high-quality retail centers across the U.S. -The company has a diverse portfolio focused on creating sustainable, value-driven shopping destinations. -The company has deep expertise in retail real estate and a strong presence in key metropolitan areas. -The properties are anchored by well-known brands, ensuring stability and long-term value. -Properties are strategically located to provide access to key consumer markets and drive tenant success. -The firm continues to evolve with the changing retail landscape by embracing new tenant mixes and formats. -The company focuses on high-traffic locations, giving it an edge in the competitive retail real estate market. -The company is committed to maintaining a portfolio that meets both current market demands and future trends.
Sector Specialisms
Commercial Retail
Retail Shopping Centers
Outparcel Leasing
Pop-up Spaces Leasing
Shopping Center Management
