Assistant Property Manager

Overview

Assist property manager with client relations, operations, and financial oversight of properties.

Key Responsibilities

• client communication
• service coordination
• maintenance inspection
• work orders
• budget management
• emergency response

Tasks

-Mobilizes others (both BXP employees and contracted service providers) to meet or exceed customers’ expectations and goals of the assigned portfolio. -Client communication, logistical coordination, and site impacts related to CapEx projects in assigned properties as required. -Work with Marketing Department to facilitate creating a sense of place through holding client relation functions, events, and promotions. -Regularly inspect client space, common areas, base building areas and grounds to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain defined level of expectation. -Regularly monitor service contractors to ensure service is being delivered as per contract specifications and that insurance and contract documentation is in order. -Work with the construction department, including participation at client improvement meetings and scheduling shutdowns of building services (e.g., electricity, water, HVAC) to avoid delays of landlord work. -Respond to site emergencies when applicable and participate in company emergency response protocol -Involves work such as tours throughout property portfolio usually performed by walking and by climbing stairs. -Coordinate annual client fire warden training and evacuation drills. -Arrange, coordinate and attend new client orientation meetings to review client welcome package, move-in requirements, general property information, rules & regulations etc. -Manage client electric meter reading procedure and ensure accurate and timely invoicing including annual reconciliation billings. -Work with Leasing Department to facilitate showings, ensure that vacant space is in showable condition and respond to any operational questions from the Leasing Representatives. -Manage client move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection. -Coordinate with external contractors (i.e. janitorial, security, etc.) and internal departments (i.e. engineering, accounting, leasing and construction, etc.) to ensure seamless and cost-effective customer service is delivered. -Involves work of a general office nature usually performed standing such as operation of a fax and printer. -Provide direction to Property Management Coordinator for maintaining and updating insurance certificate files for all contractors performing work at the properties. -Maintain a working knowledge of Company databases and information/reporting tools. -Regularly use hands and fingers to write and type. -Assists in the development and mentorship of the Property Management Coordinator. -Partner with Property Manager to identify and achieve additional client service income. -Analyze current maintenance programs/procedures and make recommendations to Property Manager that ensures operating efficiency and effectiveness. -Providing feedback to vendors on contract employees’ performance as needed. -Maintain financial management responsibilities including providing assistance in the preparation of budgets, accruals, reforecasts and reporting budget variances. -Attend industry conferences and conventions. -Manage and facilitate the execution of client work order requests with building staff and/or outside vendors to completion in a timely manner. -Assist Property Manager with the development of RFP's and execution of contracts and purchase orders. -Review and approve property invoices as per the authority in approval matrix. -Involves movement between departments to facilitate work. -Promote, establish and maintain positive relations with clients via regular proactive communication, meetings and routine follow-up. Regularly inform Property Manager of topics discussed and action items to be addressed.

Requirements

• 2-5 years
• ba/bs
• leed
• microsoft office
• jd edwards
• property management

What You Bring

-Demonstrated ability to respond to a variety of multiple tasks/situations with both creativity and resourcefulness. -2-5 years of property management experience preferred. -Working knowledge and understanding of operating costs, budgeting and related expense control preferred. -BA/BS degree in business administration, real estate or related field required. -Ability to work under pressure and meet deadlines. -Continuing education in the field through RPA or CPM certification courses, and LEED approved courses highly desirable. -Familiarity with ADA and OSHA preferred. -Ability to work autonomously and as a productive member of a team. -Occasionally required to crouch, climb stairs and ladders and in environments with temperature ranges both while working outside and inside. -Regularly required to talk and hear. -Demonstrated proficiency with Microsoft Office applications. JD Edwards experience preferred. -This is an on-site position and requires in-person attendance. -Excellent interpersonal skills. -Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment. -Regularly required to bend and reach. -Team player who collaborates with all internal and external stakeholders. -Uses sound business judgement to escalate potential issues to leadership. -Vision abilities allowing reading of printed material, graphics, computer displays and physical inspections of properties and sites. -Involves work of a general office nature usually performed sitting such as operation of a computer. -Excellent verbal and written communication skills.

People Also Searched For

About Bxp, Inc.

-Focus on high-quality office spaces and urban properties, building an extensive portfolio across key U.S. markets. -Long-term commitment to creating spaces that enhance community and work-life environments. -Projects often include innovative architectural designs and sustainable development practices. -Redefining urban landscapes in cities like Boston, New York, and San Francisco with iconic office towers and mixed-use developments. -Investing in properties with potential for growth, ensuring a forward-thinking approach to urban development. -Trusted partner for tenants and investors due to its reputation for quality and innovation.

Sector Specialisms