Residential Case Manager

Description

• Conduct apartment inspections and provide support to clients with regard to daily living skills.
• Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property. Notify appropriate supervisor and document events on the appropriate forms.
• Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner.
• Maintain the environment of the facility safely and securely, monitor video surveillance cameras and conduct hourly building walk-throughs to assess the physical environment, and· ensure the well-being of residents.
• Escort clients in the community to medical, benefit, or other pertinent appointments.
• Implement individual service plans to assist residents in attaining rehabilitation goals.
• Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual.
• Work with an assigned caseload of residents to provide support services.
• Maintain accurate client case records, including writing progress notes and creating service plans, when needed, and as promulgated in PCMH Policies and Procedures.
• Maintain, develop and document accurate case records, regular progress notes and individual service plan summaries for each resident.
• Assess and respond to resident situations, including the utilization of de-escalation techniques.
• Provide counseling to clients/residents as required.
• Lead recreational, counseling, and other rehabilitation groups.
• Document significant building activities and events in the Communication Logbook.
• Coordinate and participate in community activities.
• Conduct monthly fire drills.
• Offer instruction and service delivery in any of 11different service categories through role modeling, guidance, assistance, and support.
• Ensure all resident visitors provide identification and sign in the Visitor Log.
• Participate in residential staff meetings.
• Remain on site until relief staff arrive.
• Order, supervise, and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable.

Requirements

• Minimum two years' experience working as a counselor in a residential, mental health or related setting. Education may be substituted for some experience.
• Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
• Minimum of a Bachelor’s Degree in a Human Service discipline required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance