Project Coordinator-Utility Locate

Overview

Coordinate utility locate tickets, schedules, and communication between clients, field teams, and contractors.

Key Responsibilities

• ticket tracking
• damage reporting
• software tools
• client reporting
• schedule management
• map corrections

Tasks

-Maintain tracking spreadsheets for tickets, damages, invoicing, and on-time performance. -Support onboarding of new employees including logistics, setup, and communication lists. -Review client reports daily to identify and resolve scheduling errors or late tickets. -Serve as a daily point of contact between LSC supervisors, technicians, clients and contractors. -Participate in project kickoff and coordination meetings as needed. -Collaborate with internal teams to resolve issues, provide updates, and ensure client expectations are met. -Track Watch and Protect assignments through completion, ensuring proper documentation and billing. -Support implementation of standardized project coordination tools and documentation templates. -Support damage investigation reporting and facilitate communication between LSC, clients, and contractors. -Manage and reschedule locate tickets and manage on-time performance tracking. -Coordinate locate tickets, damage investigations, and Watch and Protect activities with field supervisors, technicians, and clients. -Promote a team-oriented environment built on accountability, dependability, and trust. -Submit map corrections, structure access requests, and related documentation accurately and promptly. -Learn and apply key software tools such as Utilisphere, DigTix, FieldSmart, and client communication platforms. -Prepare weekly and monthly summaries for project management and client reporting. -Prepare weekly progress updates, manage invoicing, and track project costs to support accurate reporting. -Maintain technician schedules, availability, on-call rotations, and Watch and Protect calendars. -Follow established LSC and client processes while identifying opportunities to enhance workflow and accuracy. -Participate in client meetings to review operating performance and discuss schedule or ticket updates.

Requirements

• bachelor’s degree
• microsoft office
• utility locating
• coordination
• 2+ years
• communication

What You Bring

-Occasional lifting of up to 25 pounds and limited exposure to field environmental or varying weather conditions. -Bachelor’s degree or equivalent education in a related field preferred. -Excellent written and verbal communication skills with a professional, customer-focused approach. -Ability to work in an office environment for extended periods and communicating frequently with field personnel. -Ability to travel up to 10% as project needs require. -Minimum two years of experience in coordination, scheduling, or administrative support role; experience in utility locating, construction, or energy services preferred. -Strong organizational and time management skills with the ability to prioritize competing tasks. -Proficiency in Microsoft Office Suite (Excel, Word, Project), and ability to learn new software tools quickly. -Communicate clearly and professionally to resolve scheduling conflicts, respond to callbacks, and address field inquiries. -Demonstrated dependability and adaptability in managing multiple priorities under pressure. -Ability to work a standard work week with flexibility during peak locate seasons. -Willingness to work outside standard business hours when field teams are active to address questions or concerns.

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Benefits

-Company paid life, AD&D, and short/long term disability -Paid holidays (twelve per year) -Flexible work options -Tuition reimbursement -401K/Profit Sharing (6% company match) -Medical, Dental, Vision Insurance -Paid time off (PTO)

About Lake Superior Consulting

-Founded with a vision to offer tailored engineering solutions, bringing decades of expertise in various sectors. -A trusted partner in both public and private sectors, supporting projects that transform cities and industries. -Projects range from complex transportation networks to energy infrastructure, reflecting versatility and deep technical knowledge. -Innovative approaches to project management ensure seamless execution, even in challenging environments. -A strong presence in key infrastructure sectors, helping clients tackle projects from the ground up with precision and reliability.

Sector Specialisms