Head of PMO

Description

• Develop and enforce release readiness criteria and quality gates.
• Identify and mitigate program risks and interdependencies.
• Lead complex, enterprise-wide programs spanning multiple teams and departments.
• Establish and maintain PMO standards, methodologies, and templates.
• Serve as Scrum Master for critical program-level initiatives.
• Coordinate activities across engineering, product, operations, and business teams.
• Oversee end-to-end release planning, coordination, and execution across multiple products and platforms.
• Establish and maintain release schedules, gates, and governance processes.
• Track and communicate sprint velocity, burn-down, and team health metrics.
• Coach teams on Agile best practices and help remove impediments.
• Facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and demos.
• Guide teams through Agile transformation and process optimization.
• Provide executive-level visibility through dashboards, reports, and status updates.
• Implement project management tools and reporting frameworks.
• Develop comprehensive program plans, timelines, and resource allocation strategies.
• Foster a culture of continuous improvement and team empowerment.
• Build capacity planning and resource management processes.
• Maintain release documentation, runbooks, and communication plans.
• Develop KPIs and metrics to measure program health and delivery performance.
• Manage program budgets, scope, and deliverables.
• Drive alignment between technical execution and business objectives.
• Coordinate cross-team dependencies and manage release risks and issues.
• Mentor project managers and coordinate resources across the portfolio.
• Lead release retrospectives and drive continuous improvement in release processes.

Requirements

Availability between 12:30 PM to 9:30 PM IST is required to support collaboration with our global teams.

We are seeking an experienced PMO Head to drive operational excellence across our project portfolio with a strong emphasis on release management, scrum management and cross-functional program management. This role will serve as a critical bridge between technology teams, business stakeholders, and leadership to ensure seamless delivery of strategic initiatives.

Scrum Master & Agile Leadership

• Proven track record managing complex software releases in fast-paced technology environments.
• Problem-Solving: Strategic thinking with strong analytical and troubleshooting capabilities.
• Deep understanding of software development lifecycle (SDLC) and release management best practices.
• Experience with portfolio management and resource planning tools.
• Strong background managing cross-functional programs with multiple stakeholders.
• Certified Scrum Master (CSM) or equivalent Agile certification required. PMP, PgMP, or equivalent project management certification strongly preferred.
• Collaboration: Natural relationship builder who thrives in team-oriented settings.
• Expert proficiency with project management tools (A-ha and Azure DevOps preferred but similar).
• 7+ years of experience in program/project management with at least 3 years in a PMO leadership role.
• Extensive experience facilitating Agile ceremonies and coaching teams.
• Communication: Exceptional verbal and written communication skills with the ability to tailor messaging for technical and executive audiences.
• Leadership: Ability to influence without authority and build consensus across diverse teams.
• Proficiency with collaboration tools (Microsoft Teams, Slack, Miro, etc.).
• Strong understanding of Agile, Scrum, Kanban, and SAFe methodologies.
• Advanced skills in Excel, PowerPoint, and data visualization for reporting.
• Adaptability: Comfortable navigating ambiguity and driving change in dynamic environments.
• Experience with release management and CI/CD tools and processes.

Benefits

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

Kochi is Cyncly’s newest hub, opening doors to exciting career opportunities across diverse functions. Here, you’ll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you’ll have everything you need to thrive.

Training + Development

Interview process

Visa Sponsorship

Security clearance