Food Server, Cantina Contramar

Overview

Serve guests in a luxury Mexican seafood restaurant, delivering upscale dining service.

Key Responsibilities

• guest service
• order taking
• table setup
• menu knowledge
• issue resolution
• payment handling

Tasks

-Communicate any special requests, allergies, or dietary restrictions to the kitchen team -Regularly check with guests to ensure their satisfaction with the food and service, addressing any concerns or requests promptly and professionally -Offer recommendations for beverages, appetizers, main courses, and desserts to enhance the dining experience -Collaborate with the kitchen staff to ensure timely preparation and delivery of meals to guests, maintaining appropriate pacing for an enjoyable dining experience -Assist colleagues during peak times and support team members as needed -Demonstrate an in-depth understanding of the menu, including ingredients, preparation methods, and daily specials, to assist guests in making informed choices -Maintain cleanliness and organization of tables, chairs, and dining areas, promptly clearing empty dishes, glassware, and utensils -Provide attentive and personalized service, taking orders accurately and efficiently, and responding promptly to guest requests and inquiries -Set tables with appropriate silverware, glassware, and linens according to established standards -Resolve any guest issues or complaints effectively, escalating matters when necessary -Welcome guests with a warm and professional demeanor, escort them to their tables, and create a positive first impression -Present bills accurately and professionally to guests, handle payment transactions securely, and provide excellent customer service during the payment process -Assist providing service where food and drinks are finished or prepared tableside -Adhere to responsible alcohol service guidelines and verify the legal drinking age of guests when serving alcoholic beverages -Work in harmony with kitchen staff, bartenders, and fellow servers to ensure seamless service and a cohesive dining experience

Requirements

• pos systems
• high school
• food safety
• wine knowledge
• upscale server
• communication

What You Bring

-Professional appearance and grooming standards in line with the resort's image -Experience as a server in an upscale restaurant or luxury hospitality setting is preferred -Excellent communication and interpersonal skills, with a friendly and engaging demeanor -Present a polished and well-groomed appearance, adhering to the restaurant's dress code and service standards -Basic math skills for accurate order taking and billing -Familiarity with point-of-sale (POS) systems is a plus -High school diploma or equivalent required -Present a diverse range of beverages, including alcoholic and non-alcoholic options, with an emphasis on quality and presentation -Familiarity with food safety regulations and best practices to ensure a safe dining environment -Ability to thrive in a fast-paced environment, handling multiple tasks and guest interactions during busy periods -Must be willing and able to work a flexible schedule to include nights, holidays, and weekends -Exceptional interpersonal skills and a genuine passion for providing top-notch customer service -Capable of standing for extended periods and lifting trays with food and beverages -Strong attention to detail, time management, and multitasking abilities in a fast-paced environment -Knowledge of wine and beverage service

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Benefits

-Work in a fast-paced, busy, and somewhat stressful environment

About Fontainebleau Las Vegas

-A premier destination on the Las Vegas Strip, blending luxury with excitement and world-class entertainment. -With a stunning design, the resort offers a variety of accommodations, dining options, and nightlife experiences. -Known for its innovative architecture and dynamic energy, Fontainebleau Las Vegas is poised to redefine hospitality in the region. -The resort focuses on creating unforgettable experiences through luxury services, exclusive events, and exceptional amenities. -Boasting a vast selection of entertainment venues, including high-end nightclubs, theaters, and performance spaces. -A true icon in the making, Fontainebleau Las Vegas is positioned to be one of the most sought-after destinations in the city.

Sector Specialisms