Technology Solutions Manager

Overview

Provide client support, system setup, project delivery, and vendor coordination for tech solutions.

Key Responsibilities

• requirements capture
• system specification
• process design
• report development
• bau support
• system transition

Tasks

-Project services - Carry out technology project related activities to include such items as requirements capture, system specification, process design, change management routines -Report development -BAU system support – provide system support on various applications for internal and external clients -Report design and building -Collateral development - Supporting the sales activities as directed by the team lead or account leads. Setting up demo sites, demo scripts, canned videos and other such items as the need arises -Client Support Service - provide client support and advisory services -System Transition Management – carry out the technology components of new client onboarding to include such items as business requirements specification, data mapping, system configuration, client training, UAT etc. -Vendor management – Working with 3rd party vendors to deliver projects, BAU support and development.

Requirements

• project management
• excel
• powerbi
• sql
• itil
• bsc

What You Bring

-Project management skillset -Proficient in Microsoft Office (especially Excel and PowerBI) -Ability to plan and prioritize activities -System presentations and trainings (for internal and external users as well) -BSC in Economics, Business Informatics, Any Engineering -Process design (both IT and business processes) -Good communicational skill both verbal and written -Good understanding of APIs and interfaces -Good understandting of IT and Business standards (SOC1, SOC2, SOX) -Ability to use different resources to ensure delivery -Systematic thinking -Ability to retain a strong focus on delivering results to high standards despite constraints or setbacks -Working knowledge of ITIL -SQL knowledge

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms