Case Manager I
National Church Residences
Providing affordable housing and services for seniors and families nationwide.
Case manager for supportive housing, aiding residents with housing, mental health, and substance use.
12 days ago ago
Junior (1-3 years)
Full Time
Columbus, OH
Hybrid
Company Size
2,700 Employees
Service Specialisms
Property Management
Chaplaincy Services
Quality Assurance
Supportive Housing
Independent Living
Assisted Living
Continuing Care Retirement Communities
Memory Care
Sector Specialisms
Residential
Affordable Housing
Senior Living
Health Care Services
Supportive Housing
Property Management
Chaplaincy Programming
Quality Assurance
Role
Description
assessments
care plans
service logs
documentation
transportation
group sessions
- Conduct bio-psychosocial assessments and develop individualized care plans addressing housing, behavioral health, and substance use goals.
- Participate in Blended Management Team meetings weekly.
- Assist residents with accessing benefits, resources, and support services, including mental health and addiction recovery programs.
- Ensure minimum monthly contact with all assigned residents (caseload up to 40).
- Submit complete service logs weekly (50% of hours must be direct service).
- Maintain accurate and timely documentation within 24 hours of resident contact.
- Provide transportation or accompany residents to essential appointments, including medical and behavioral health visits.
- Facilitate psychosocial, relapse prevention, and life skills group sessions weekly.
Requirements
bachelor's
lsw
word
excel
1+ year
communication
- Strong written, verbal, and interpersonal communication skills
- Ability to build trust and rapport with low-income, at-risk, and formerly homeless individuals
- Understanding of housing instability, behavioral health, and community-based services
- One year of experience in a human services, behavioral health, or social work setting working with homeless, substance abuse, or mental health populations (required/preferred)
- Ability to set professional boundaries and work independently
- Basic computer proficiency (Word, Excel, electronic recordkeeping)
- Knowledge of homelessness, substance use, and mental health treatment resources
- Valid driver’s license and reliable transportation
- LSW or LPCC (preferred)
- Bachelor’s degree in Social Work or a related human services field (required)
Benefits
- Employee Discounts including Tickets, Retail, etc.
- Accident, Hospital Indemnity & Critical Illness Insurance
- Dental, Vision, Life & AD&D Insurance and Flexible Spending Accounts
- Short-Term & Long-Term Disability coverage
- Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
- Paid Time Off (PTO) and Paid Holidays
- Tuition Reimbursement
- Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more
- Medical Insurance – several options available
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1961
Year Founded
Established with the mission to provide affordable housing to seniors.
Over 40,000 Residents
Residents Served
Operates communities across the United States, supporting tens of thousands of residents.
300+ Communities
Operational Presence
Manages a network of affordable housing communities nationwide.
- Specializes in developing, managing, and operating affordable housing communities and healthcare services.
- Offers a variety of housing models, including independent living, assisted living, and memory care.
- Provides health services to enhance resident quality of life, such as home healthcare and wellness programs.
- Known for creating communities that combine affordable housing with supportive services.
- Focuses on sustainability and improving living conditions for vulnerable populations.
Culture + Values
- We are dedicated to improving the lives of older adults and those in need by creating communities of service and care.
- We are committed to quality, service, and providing opportunities for all to live their best lives.
- Integrity, excellence, and stewardship are at the core of our actions, ensuring trust and the responsible management of resources.
- We foster a culture of compassion, respect, and teamwork to create an environment where individuals are valued and supported.
- We are passionate about providing affordable housing solutions and enhancing the well-being of the individuals and families we serve.
Environment + Sustainability
2050
Net Zero Target
Committed to achieving net zero carbon emissions by 2050.
- Committed to reducing the environmental impact of properties and operations.
- Energy efficiency is a core component of building designs, with a focus on sustainable materials and renewable energy solutions.
- Prioritizes water conservation, waste reduction, and energy-efficient technologies in facility design and construction.
- Ensures building longevity and resilience through green building certifications such as LEED.
Inclusion & Diversity
- The company focuses on fostering an inclusive and diverse workplace culture where all employees feel valued and supported.
- The organization sets clear objectives for diverse hiring and retention practices, aiming to create a workforce that mirrors the diversity of the communities they serve.
- They provide comprehensive training programs to enhance cultural competence and awareness, promoting a more inclusive workplace environment.
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